Intake Specialist - Fulltime - Remote - Must reside in Maine

This job was posted by https://joblink.maine.gov : For more information, please see: https://joblink.maine.gov/jobs/1219204 SeniorsPlus is searching for a full-time, remote Intake Specialist. The Intake Specialist is responsible for supporting the activities of the Long-Term Services and Supports (LTSS) client referral process while ensuring compliance with applicable rules and regulations and contracts. **Responsibilities include:**

• Reviewing and implementing referrals received from Service
  
  

Coordination Agencies (SCA) for specialized provider services based on contract guidelines.

• Prioritizing and processing initial referrals, reassessments, and any active referrals until completion.
• Ensuring program regulations and contract guidelines are met for each type of referral received.
• Creating and maintaining client records within electronic databases and collecting all necessary documentation.
• Maintaining client records with updates and ensuring all clients are active by running bi-weekly reports of inactive clients and requesting updated documentation from SCA.
• Collaborating with the MaineCare billing department to seek payment resolution for providers and contractors.
• Conferring with the department supervisor and SCA as needed to investigate and resolve any complaints as efficiently as possible.
  
  

Recording and submitting complaints/concerns utilizing the complaint/concern policy and process.

• Completing ERS Referrals from start to finish Job Type: Full-time Please visit our website for an application:
  
  

SeniorsPlus is an Equal Opportunity Employer