Trade Support Analyst

R.W. Mercer Co.
Full time
Customer Support
United States
Hiring from: United States
We are seeking a detail-oriented and proactive Trade Support Analyst to join our remote team. In this role, you will support day-to-day trading operations by ensuring the accurate and timely execution, settlement, and reconciliation of trades across multiple asset classes. You'll serve as a key liaison between trading, operations, technology, and clients, helping to identify and resolve trade-related issues swiftly.

Key Responsibilities:

Monitor trade lifecycle events including trade capture, confirmation, settlement, and reconciliation

Investigate and resolve trade discrepancies, breaks, and operational issues

Collaborate with internal teams (trading, compliance, technology) to ensure operational efficiency

Maintain accurate trade records and produce daily reports for stakeholders

Support system upgrades and user testing for trading platforms

Ensure adherence to regulatory and internal controls and compliance procedures

Act as a point of contact for brokers, custodians, and counterparties regarding trade queries

Requirements:

Bachelor's degree in Finance, Economics, Business, or a related field

1-2 years of experience in trade operations, middle office, or financial services support

Familiarity with trading systems (e.g., Bloomberg, FIX, Eze, Charles River) and financial instruments

Strong Excel skills and attention to detail

Excellent communication, organizational, and problem-solving abilities

Ability to thrive in a fast-paced, remote work environment

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