Background Screening Researcher - Remote

Job Summary:

We are seeking a highly organized and detail-oriented individual to join our team as a Background Screening Researcher. This role involves managing background report orders, conducting a variety of background checks, verifying candidate information, and ensuring accuracy and compliance in final reports. The ideal candidate will have excellent problem-solving skills, professional communication abilities, and experience with data entry and computer applications.Knowledge of the Fair Credit Reporting Act (FCRA) is preferred.

Responsibilities:

• Manage incoming background report orders and prioritize tasks efficiently
• Process and review background search results, including criminal, driver, substance abuse, and verifications
• Conduct criminal background checks using various systems, public access interfaces, and vendor resources
• Contact employers, personal and professional references, and educational institutions to verify candidate-provided information
• Perform data entry to document search results accurately
• Conduct additional non-criminal and non-verification background screening searches as needed
• Review background report components for completeness, accuracy, and compliance before finalizing reports
• Assist in generating and managing client and company background report metrics
• Support with tasks such as client and vendor communications, onboarding new customers, and implementing system or client change requests
  
  

Required Qualifications:

• Proficiency in navigating multiple computer applications with speed and accuracy
• Strong persistence and effective probing skills
• Ability to quickly and accurately document information
• Excellent judgment and ability to report accurate findings
• Problem-solving and analytical skills for resolving complex issues
• Strong organizational skills with the ability to multitask and maintain high attention to detail
• Typing speed of 40 words per minute or more
• Solid grammar and spelling accuracy
• High school diploma or equivalent experience
• Proficiency in data collection and computer applications
• Previous data entry experience
• Professional verbal and written communication skills
• Exceptional active listening skills with the ability to accurately capture and document information
  
  

Preferred Qualifications:

• Experience in the background screening industry
• Knowledge of the Fair Credit Reporting Act (FCRA) as it applies to employment screening
• PBSA (Professional Background Screening Association) Basic or Advanced Certification
  
  

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