People Operations Manager

About Collective:

Collective is on a mission to redefine the way businesses-of-one work. Collective's technology and team of trusted advisors enables our members to achieve financial independence by taking care of everything from business incorporation to accounting, bookkeeping, tax services and access to a thriving community, all in one integrated platform. We believe in empowering self-employed people to enjoy the same tax savings that big companies get.

Featured in Forbes, Business Insider, Yahoo, Bloomberg, Financial Times, Techcrunch and more. We're backed by General Catalyst, Sound Ventures (Ashton Kutcher and Guy Oseary), QED Investors, Google's Gradient Ventures, Expa and prominent investors who have financed and built iconic companies like YouTube, Substack, Twitch, Box, Hims, Instacart, Lyft, and more.

About the Role:

Reporting to the VP, People, the People Operations Manager will lead and execute our core HR operations. You will play a key part in shaping a positive employee experience, driving process excellence, and fostering a culture that's inclusive, engaged, and compliant. This is a high-impact, hands-on role - If you thrive in building efficient, scalable HR processes and managing complex programs, we want to work with you!

Responsibilities:

• Lead and continuously improve day-to-day HR operations, including onboarding, off-boarding, HRIS updates, and overall employee lifecycle support.
• Develop and maintain employee handbooks, policies, and procedures to ensure legal compliance and cultural alignment.
• Partner with finance and payroll to support accurate data flow and timely execution of employment and payroll-related changes (raises, bonuses, leaves, etc.)
• Serve as a trusted point of contact for employee concerns, offering guidance on conflict resolution, performance conversations, and policy interpretation.
• Conduct workplace investigations in a timely, fair, and compliant manner.
• Ensure alignment with federal, state, and local employment laws (FMLA, ADA, EEOC, etc.)
• Coordinate and facilitate performance review cycles, support managers with goal setting, feedback, and development planning.
• Help drive employee engagement through pulse surveys, retention strategies, and wellness or recognition initiatives.
• Analyze HR data (turnover, engagement, leave trends) and present insights with thoughtful recommendations.
• Champion process improvements within HR and work cross-functionally with teams like IT, Finance, and Legal.
• Support or lead people-first initiatives related to wellness, and employee appreciation.
  
  

What we want you to bring:

• 6 to 8+ years of progressive HR experience, including at least 2 years in a managerial or senior generalist capacity.
• Strong knowledge of employment law, HR best practices, and employee relations.
• Proficiency with HRIS platforms (e.g., Rippling).
• Excellent communication, problem-solving, and conflict-resolution skills.
• Demonstrated ability to operate effectively both strategically and tactically.
• High level of discretion and professionalism in handling sensitive information.
• SHRM-CP / SHRM-SCP or PHR / SPHR certification preferred.
• Experience in a scaling company or fast-paced startup environment.
• Passion for building inclusive, engaging, and compliant workplaces.
  
  

What we offer in return:

Compensation Range: $135,000 to $150,000 annual base salary

The salary ranges for the roles are posted for your convenience and review. Please understand that if an offer is presented, the offer compensation package will be based on the relevant position related skills a candidate demonstrates during our formal interview process.

• A remote-friendly environment
• A diverse and collaborative team culture
• Stock options package
• 14 company holidays + flexible PTO
• 401K
• Employer paid Health, Vision and Dental Insurance
• 100% coverage for employees
• 75% coverage for dependents
• PC or Mac laptop + $750 Home office stipend
• Generous paid parental leave
• Fertility benefits, up to $8k
• Team events and virtual gatherings
• $600 wellness bonus
  
  

Equal Employment Opportunity

At Collective, we don't just accept differences — we celebrate them, we support them, and we thrive on them for the benefit of our employees, our customers, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. If you're good at what you do, come as you are. The more inclusive we are, the better our work will be. Collective is proud to be an equal opportunity workplace.