Technology Sales Support Manager, Pre-sales CPM Solutions

Wolters Kluwer
Full time
Customer Support
Canada
Hiring from: Canada
Within Wolters Kluwer's CP/ESG division, we offer comprehensive tools and expert guidance to companies to help meet regulatory requirements to support sustainability efforts and manage ESG risks efficiently. The CCH Tagetik Corporate Performance Management (CPM) expert solution connects finance and operational teams in a comprehensive platform built to automate all performance needs.

As the Technology Sales Support Manager, Pre-Sales CPM Solutions, you will join a dynamic sales team, and you will play a critical role in driving revenue growth by providing technical expertise and support for our CCH Tagetik solutions. You will work closely with our sales team to understand customer needs, demonstrate the value of our software, and evangelize the CCH Tagetik solution in North America.

Primary Duties and Responsibilities:

  • Shorten the sales cycle by delivering flawless standard and custom product demonstrations to mid and C-level executives in the Office of Finance.
  • Provide presales technical support to prospective clients and customers, while ensuring customer satisfaction with minimal supervision.
  • Act as a technical resource for less experienced Sales Consultants.
  • Transform business requirements into Proof-of-Concept presentations.
  • Provide technical responses to RFPs/RFIs and other customer inquiries.
  • Develop and deliver high quality CCH Tagetik presentations and demonstrations.
  • Present and articulate advanced product features and benefits, product future direction and overall CCH Tagetik solutions.
  • Improve standard demo assets to ensure top-notch sales presentations.
  • Design, validate, and present Database & CCH Tagetik Cloud solutions to include advanced product concepts and future direction.
  • Lead colleagues and others in solving complex problems using sophisticated analytical thought to exercise judgement identifying innovative solutions.
  • Develop and manage references through high quality technical, professional client relationships.
  • Attend and present at industry conferences and tradeshows as required.


Qualifications:

Education:

  • Bachelor's degree in marketing, finance or technology-related field or equivalent work experience.


Experience:

  • Minimum three to five+ years of Corporate Performance Management (CPM) industry experience working with industry leading tools such as Anaplan, Onestream software, SAP BCP/GR/SAC and Oracle EPM.
  • Prior Experience in a customer-facing role such as consultant, technical solutions engineer, or solutions architect with leading CPM tools.
  • Proven ability in performing rapid assessments of customers’ landscape and targeting use cases and deployment targets for Cloud technology. Ability to provide guidance in the evaluation of CCH Tagetik’s solutions.
  • Extraordinary presentation and public speaking skills.
  • Must have the ability to lead technical discussions and identify the right solution for our customer’s needs.
  • Versed and experienced with business analysis and financial modeling.
  • Strong Financial Acumen with experience interacting with financial professions within the office of CFO.
  • Understand the technical architecture of SAP systems is preferred.


Knowledge, Skills & Abilities:

  • Excellent communication skills
  • Strong presentation skills
  • Credible
  • Professional
  • Results-driven; Competitive
  • Detail-oriented
  • Able to multi-task
  • Comfortable interacting with c-level executives
  • Flexible and adaptable
  • Works well in team environment
  • Travel requirement of up to 40%.


Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

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