Chief Technology Officer

Overview:

Daisy is the first national smart space installation and services company. We create seamlessly connected homes and offices, bringing more joy into the lives of our clients.

We are expanding our executive leadership team and looking for hiring a Chief Technology Officer to lead the talented team who are building a unique and innovating technology stack and support system that helps our local branches to run their business more effectively.

Key Responsibilities

• Build, continuously improve and seamlessly roll out our technology stack that helps to run our local branches, to streamlined operations unlock data analytics to drive both efficiencies and growth
• End-to-end technology leadership from leading our small technology team in their day-to-day operations, supervising a small team across building systems, collaborating to roll them out and integrate at our branches, paired with training our branch teams on leveraging systems end-to-end
• Developing strategies for advancing partnerships, technology platforms (eg. ERP, CRM, Payroll, Field Service/Tracking, Sales solutions and more) and ensuring all platforms are working together in closely coupled system
• Meet with local custom integration firm owners to assess their existing technology systems and customize integration plans that ‘do no harm’ and carefully migrate them to new systems, as well as train them and ensure their comfort level with day-to-day operations with those systems
• Continuously maintain relationships and feedback loops with these branches to ensure usability and satisfaction
• Conduct technical reviews of products and solutions to evaluate their applicability, their customization
• Monitor the management of hardware and software licenses and projecting future needs
• Develop, track, and control the development of annual capital and operating budgets for purchasing tools, staffing and ensuring effective operations
• Manage and optimize infrastructure assets to meet the internal financial targets
• Work closely with the regional and branch leaders, SMEs in each department, marketing, business development and operations team to deliver new and enhanced products that support their efforts
• Oversee central IT/Help desk function that ensure all team onboarding and offboarding, access to systems, troubleshooting and more
• Tracking, analyzing, and monitoring technological performance metrics – particularly tracking to deadlines, to budget and to branch and team satisfaction goals
  
  
  

Key Experience

• 10+ years of experience in software engineering and development roles with 5 years in senior leadership roles
• Start-up and growth stage experience ideal
• Possesses deep expertise in implementing business systems (with preferred experience in NetSuite, Microsoft Dynamics/Dynamics 365) as well as leveraging AI and Copilot
• A highly support team player on the senior leadership team who holds themself highly accountable to our branche’s success and satisfaction with our technology support systems
• Strong communicator who will be expected to present network wide on key initiatives, progress, results and what to look out for
• Experience overseeing Technical PMs, IT team members, developers and training teams
  
  
  

What We Offer

• Competitive salary and performance-based incentives
• Medical, Vision, and Dental Insurance
• 401K
• Remote flexibility
• Opportunity to shape a key team in a rapidly growing company
• Collaborative and innovative work culture
  
  
  

Company Mission

• Our Mission - To enhance the human experience through smart spaces
• Our Vision - To be the most beloved brand in technology services
  
  
  

Company Values

• Delight - We seek to go beyond satisfaction, consistently bringing magical experiences and fulfillment to those we serve.
• Accountability - We are responsible, transparent, and committed to delivering on our promises.
• Innovation - We consistently offer creative solutions to meet & exceed the evolving needs of our clients, franchisees, and each other.
• Service - We have an unwavering commitment to serve our clients, franchisees, and each other to build enduring partnerships.
• You - We put relationships first. Whether you are a client, franchisee, trade partner, or our newest team member, we value you, your unique background, experience, and perspective.
  
  
  

Additional Information

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

We have become aware of fraudulent job offers being made under Daisy’s name. These offers include sending funds to applicants as part of a fake onboarding process. Please be advised: Daisy does not send money, ask for payment, or request financial info during hiring. All legitimate job postings are listed HERE. If you receive a suspicious offer, [email protected]

This is a remote position.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Daisy Corporate.

We have become aware of fraudulent job offers being made under Daisy’s name. These offers include sending funds to applicants as part of a fake onboarding process. Please be advised: Daisy does not send money, ask for payment, or request financial info during hiring. All legitimate job postings are listed below on this page. If you receive a suspicious offer, [email protected]