Client Implementation Specialist (2+ yrs exp. customer-facing, billing/revenue software req.)

SaaS Implementation Specialist – Billing and Revenue Systems

Location: Remote within Canada; Toronto preferred

Salary: $100,000 - $120,000 CAD

Job Type: Full-Time | Remote

Typical Hours: Monday-Friday; ~45 hours/week

Travel: 1-2 times per year (Internationally, and to US)

Start Date: ASAP

Sponsorship is not available

SaaS Implementation Specialist – Billing and Revenue Systems Description

Our client, a high-growth SaaS company, is looking for a SaaS Implementation Specialist to join their team remotely in Canada. In this role, you will manage multiple implementation projects simultaneously, helping clients automate their billing and revenue operations. You’ll work closely with finance and RevOps leaders to configure solutions, integrate platforms, and ensure a seamless go-live experience. If you have experience implementing B2B financial software and enjoy problem-solving, this is a great opportunity to work with innovative companies and cutting-edge technology.

SaaS Implementation Specialist – Billing and Revenue Systems Responsibilities

• Lead client implementation projects from requirements gathering to go-live

• Collaborate with finance, RevOps, and C-suite stakeholders to align business needs

• Configure system settings and integrations, ensuring compliance with business requirements

• Identify client use cases and tailor technical solutions accordingly

• Manage data migration, field mapping, and revenue recognition configurations

• Oversee multiple projects simultaneously, ensuring deadlines are met

• Partner with internal teams, including solution architects and product specialists

• Provide support during hypercare to ensure a smooth transition

SaaS Implementation Specialist – Billing and Revenue Systems Qualifications

• 2+ years of ERP or GL/billing/financial systems implementation experience required

• Experience with different billing models, revenue recognition, or deferred revenue required

• Project management skills and ability to handle multiple projects simultaneously

• Basic understanding of accounting principles and financial operations required

• Proficiency with MS Excel is required

• Ability to travel internationally required