Insolvency Counsellor in Training (Remote)

Company Information

One of Canada’s oldest and most respected debt solution providers. We help people get out of debt and start rebuilding their lives again. Established in 1979, Farber has over 250 employees working across Canada and has helped over 100,000+ Canadians get out of debt.

And now, we’re embarking on our next stage of innovation & significant growth. To do that, we hire experienced, enthusiastic, motivated, innovative, and customer-centric team members to play critical roles in helping us reach our ambitious goals.

Join us in better serving the growing number of Canadians who are in need of help.

Position Summary

We are currently looking to hire and train an individual as an Insolvency Counsellor to join our dynamic counselling team. The ideal candidate for this role will have strong communication skills and positive attitude with a passion for helping others. The ability to provide our debtors with empathy, compassion, and exceptional client service. No previous insolvency experience required, just a “can do” attitude and willingness to learn, we will provide you with the comprehensive education and training to prepare you for a fulfilling role in helping people regain a healthy relationship with money by developing healthy budgeting tools and assisting in the development of short- and long-term financial goals. The successful candidate will work remotely but will be an important part of our centralized counselling team.

Responsibilities

• Assess debtors’ budget plans and financial goals
• Deliver an excellent and empathetic experience to those in financial difficulty
• Complete counselling sessions by telephone, video and in person when required
• Travel to other offices to meet with clients, if required
  
  

Qualifications

• Successful completion of either a high school diploma or a high school equivalency certificate
• Minimum of 30 credit hours of post-secondary study completed in either a diploma or degree program
• Exceptional interpersonal skills to relate with clients and liaise with team members
• Strong attention to detail
• High computer literacy including the ability to learn new programs and previous experience using Microsoft Office (Outlook, Excel, Word, Teams)
• Excellent time management and organizational skills.
• Strong analytical and critical thinking skills
• Strong verbal and written communication skills to compose various documents and speak effectively with clients, staff, and other third parties
  
  

Training

Training Will Include Observation Of Counselling Sessions And Enrolment In The Practical Course On Insolvency Counselling Offered Though The Canadian Association Of Insolvency And Restructuring Professionals. This Is An Online Course That Consists Of 4 Modules

• Personal insolvency/bankruptcy under the Bankruptcy and Insolvency Act
• Interviewing and counselling
• Budgeting and elements of personal finance
• Money in context
  
  

Following completion of the modules, there will be an on-line, in office multiple choice exam.

Our Culture at Farber

At Farber, we’re in the business of helping people—and this ethos extends not only to our clients, but to our employees, partners. We are committed to taking action and to deliver an inclusive, diverse, and equitable workplace that our staff experience every day. This commitment also shapes our culture, which is one of a kind and unique. We are proud to have a dedicated culture committee who organize events, and consists of staff volunteers, they hand out awards for recognition and support the many holidays in our community to celebrate our inclusive and diverse workforce at Farber.

Farber encourages applications from all qualified candidates who represent the diversity of Canada. 

• If you require any accommodations throughout the recruitment process—including alternate interview formats, accessible materials, or any other accommodations—we encourage you to contact us at [email protected].
  
  

We thank all candidates for submitting their resume, however, only those selected for an interview will be contacted.