OmniChannel Data Analyst

Department: Ecommerce

Employment Type: Full Time

Location: Miami - HQ

Compensation: $50,000 - $85,000 / year

Description

We’re seeking a data-savvy, omni-channel-focused analyst who will serve as a strategic partner to key teams across Eberjey. This role will own the advanced data analysis, reporting & dashboard maintenance, and actionable insights to drive decisions across our e-commerce, retail, and wholesale channels. The ideal candidate will be equal parts analytics expert and strategic thinker, passionate about making data accessible and meaningful.

What You'll Do

Data Analysis & Insights

• Analyze customer, sales, and marketing data across all channels (e- commerce, retail, and wholesale) to uncover actionable trends and opportunities.
• Identify trends, opportunities and challenges through analysis and provide data driven recommendations across key areas such as customer behavior and performance marketing.
• Identify key drivers of business performance, including customer acquisition, retention, and lifetime value (LTV).
  
  

Collaboration & Strategy

• Partner with marketing, merchandising, and operations teams to inform strategy and optimize campaigns, inventory, and pricing decisions.
• Work directly with managers and users to gather requirements, provide status updates, and build relationships
  
  

Reporting & Dashboarding

• Conceptualize, develop and maintain reports and dashboards to track KPIs and provide visibility into omni-channel performance.
• Design and prepare periodic and ad hoc reports, PowerPoint presentations, and exploratory analysis.
• Support testing pipeline across all channels and establish analytics test priorities and requirements.
  
  

Advanced Analytics & Modeling

• Utilize predictive analytics and statistical models to gain insights into future performance.
• Experience with customer models such as RFM (Recency, Frequency, and Monetary) as well as different Marketing Mix Models (MMM).
• Leverage data to support new initiatives, including loyalty programs, omnichannel strategies, and expansion into new markets.
  
  

What You'll Need

• Bachelor’s degree in Data Science, Business Analytics, Computer Science, or a related field. Master’s degree preferred.
• 3+ years of experience in data analysis, BI, or a similar role, ideally in a retail or e-commerce environment.
• Proficiency in data visualization tools such as Tableau, Power BI, or Looker. Python is a plus.
• Advanced SQL skills and familiarity with data warehousing solutions like Snowflake or Redshift.
• Experience working with Google Analytics, Shopify, and/or other e-commerce analytics tools.
• Strong business acumen with the ability to translate data into actionable insights.
• Excellent communication skills and the ability to collaborate with cross-functional teams.
  
  

Eberjey Extras

• An inviting, energetic environment that embodies our female-founded, entrepreneurial mentality
• Seasoned industry leadership committed to your professional development in the fashion retail industry
• Competitive pay and benefits, and a generous employee discount