Claims Handler - Third Party Assistance

• This vacancy is intended for Nova Scotia residents outside the HRM only***
  
  
  

This is Admiral.

We're one of the UK's biggest insurers, helping over 8 million customers with car insurance, home insurance, loans, and more. Since we opened in Halifax back in 2007, we've grown to over 400 colleagues across Canada.

At Admiral, we’re all about supporting and empowering you to be your true self. We celebrate diversity, take care of your wellbeing, and make sure everyone feels included.

We’re here to help you grow and reach your full potential. We work with you to develop your skills, share our expertise, and learn from you too.

Doing the right thing for our customers, each other, and the community is important to us. We love exploring new ideas and making a positive impact with strong values and a sense of purpose.

We've been recognized as one of Canada's Great Places to Work every year since 2010, and that's because our culture, core values, and commitment to our people create a workplace where ideas are shared, voices are heard, and everyone feels valued.

Working in Claims

When our customers need us most, we're there to give them the best possible support and outcomes. We're dynamic, innovative, and market leaders. Our colleagues thrive in a fast-paced environment and are passionate about making a difference.

Every claim is unique, and our dedicated teams guide customers through each step with care and expertise. From the first contact after an incident to arranging repairs and dealing with third parties, we always look out for our customers.

No claims or insurance experience? No problem! We provide a comprehensive training program led by our experienced team. From day one, you'll get the training and support you need to help our customers. We'll guide you through every stage of your journey and throughout your career.

What You’ll Do - Third Party Assistance (TPA)

As a Third-Party Assistance (TPA) agent, you'll play a key role in our claims department. You'll help resolve incidents quickly and manage costs effectively. You'll reach out to third-party customers involved in accidents with our insured drivers and support them through the claims process. By handling claims directly, we offer convenience and top-notch customer service.

Main Duties and Responsibilities:

• Contact third parties involved in accidents with our insured drivers.
• Handle third-party car damages, repairs, or total loss directly, providing great service to support customers through the claims process.
• Provide replacement vehicles to third-party customers during repairs.
• Oversee repairs and monitor any replacement vehicles provided.
  
  
  

Key Skills and Qualifications:

Other Things to Know About Working with Us: