Lead Product Designer

Circle is a financial technology company at the epicenter of the emerging internet of money, where value can finally travel like other digital data — globally, nearly instantly and less expensively than legacy settlement systems. This ground-breaking new internet layer opens up previously unimaginable possibilities for payments, commerce and markets that can help raise global economic prosperity and enhance inclusion. Our infrastructure – including USDC, a blockchain-based dollar – helps businesses, institutions and developers harness these breakthroughs and capitalize on this major turning point in the evolution of money and technology.

What You’ll Be Part Of

Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values: Multistakeholder, Mindfulness, Driven by Excellence and High Integrity. Circlers are consistently evolving in a remote world where strength in numbers fuels team success. We have built a flexible and diverse work environment where new ideas are encouraged and everyone is a stakeholder.

We’re Looking For

Circle is seeking a Lead Product Designer to join our Developer Tooling team, with a focus on enhancing the developer journey, especially our developer documentation experience. The Circle Docs platform serves as a key entry point for our developer customers and is a publicly accessible resource used by thousands of current and prospective users worldwide. As such, it plays a vital role in the success of Circle and our products.

What You'll Be Responsible For

You will be responsible for designing experiences that highlight the capabilities of USDC and demonstrating what developers can accomplish with it. Our docs and tools provide comprehensive, high-quality resources for adopting, integrating, and innovating with Circle’s products. You will collaborate with the Circle Docs platform team to update and improve the documentation continuously, incorporating feedback from the developer community and reflecting the latest product changes. Additionally, you'll work closely with the development team to design our API and SDK references and design interactive content and intuitive user journeys to expedite the integration of Circle’s products for developers.

What You'll Work On

• Driving experience design for the Circle Developer Documentation platform to empower developers with comprehensive resources for adopting, integrating, and innovating with Circle’s products, while streamlining their integration into applications through enhanced tooling.
• Utilize innovation to elevate the platform, exploring new design paradigms and user-centric solutions that push boundaries and enhance user engagement, reducing the time-to-value for developers integrating Circle’s products.
• Working closely with cross-functional peers, including engineering, product, tech writers, customer support, and developer relations, to understand our developers' needs in the rapidly evolving crypto and blockchain landscape.
• Collaborating with the Developer Experience team to continuously update and improve the documentation, improving the information architecture, incorporating feedback from the developer community and reflecting the latest product changes.
• Designing interactive sample applications that showcase Circle capabilities for our customers.
  
  

You Will Aspire To Our Four Core Values

• Multistakeholder - you have dedication and commitment to our customers, shareholders, employees, and families and local communities.
• Mindful - you seek to be respectful, an active listener and to pay attention to detail.
• Driven by Excellence - you are driven by our mission and our passion for customer success which means you relentlessly pursue excellence, that you do not tolerate mediocrity and you work intensely to achieve your goals.
• High Integrity - you seek open and honest communication, and you hold yourself to very high moral and ethical standards. You reject manipulation, dishonesty, and intolerance.
  
  

What You’ll Bring To Circle

• 7+ years of UX or product design experience, having owned the end-to-end design execution and evolution of several products and/or product features
• Experience designing for SaaS platforms and driving the overall design process within technical environments.
• A portfolio that showcases end-to-end narratives of problem-solving through your design process, especially experience in designing documentation and sites for APIs, code examples, tutorials, and developer tools for technical audiences.
• Experienced in conducting comprehensive UX research, utilizing a variety of tools to gather insights. This includes executing user interviews to understand user needs and behaviors, as well as employing analytics tools like Datadog to identify and analyze potential UX pitfalls.
• A strong focus on enhancing user experiences through experimentation and iteration, with a history of contributing to a design culture that centers around the customer.
• Ability to “connect the dots” across different product areas to solve related challenges and improve complex task-based workflows.
  
  

Nice To Haves

• Familiarity with the web3 ecosystem
• Familiarity with API documentation standards and tools such as Swagger, OpenAPI, or GraphQL, along with experience collaborating closely with technical writers to effectively structure content.
• Familiarity working within design systems and using them to shortcut work best served by previous solutions
  
  

Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages.

Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations.

We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, Circle participates in the E-Verify Program in certain locations, as required by law.

Should you require accommodations or assistance in our interview process because of a disability, please reach out to [email protected] for support. We respect your privacy and will connect with you separately from our interview process to accommodate your needs.