HR Compliance Analyst

See yourself at Twilio

Join the team as Twilio’s next HR Compliance Analyst.

Who We Are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

About The Job

This position is needed to

• Be at the forefront of HR compliance, AI, and employment regulations, shaping ethical and legal workforce policies.
• Coordinate HR compliance efforts across North America and contribute to a global compliance strategy.
• Collaborate with a diverse team of HR, legal, business, EH&S, and technology professionals.
  
  

We are seeking a detail-oriented and proactive Human Resources Compliance Analyst to support our global HR compliance initiatives. This role is responsible for tracking and analyzing labor laws and regulations across multiple countries, with a focus on global workforce compliance, emerging AI regulations related to HR, and employment law developments. Additionally, this individual will serve as the HR compliance point of contact for North America (NAMER), covering Canada and the United States.

Responsibilities

In this role, you’ll:

Global HR Compliance & Labor Law Tracking

• Monitor, research, and analyze labor laws, employment regulations, and HR compliance requirements globally, ensuring company policies align with legal standards.
• Track regulatory changes affecting employment practices, workplace policies, federal contractor, and reporting requirements.
• Provide proactive insights and recommendations on HR compliance trends across multiple jurisdictions.
• Maintain and oversee internal compliance-related tools and references.
  
  

AI Regulations In HR & Employment Law

• Stay up to date with evolving AI regulations impacting human resources, including laws related to AI-driven hiring, workforce analytics, and bias mitigation.
• Collaborate with HR, legal, and technology teams to assess AI tools used in HR processes including hiring, talent management for compliance risks.
  
  

Point Of Contact For North America (NAMER)

• Serve as the primary compliance liaison for Canada and the United States.
• Coordinate NAMER compliance initiatives, ensuring adherence to federal, state/provincial, and local labor laws.
• Work with HR business partners, legal teams, and external advisors to address compliance challenges in NAMER.
• Support audits, investigations, and policy updates relevant to the North American workforce.
  
  

Compliance Monitoring & Policy Implementation

• Assist in developing, updating and maintaining HR policies, postings, and notices, ensuring alignment with global and regional labor regulations.
• Maintain a compliance tracking system for HR policies, reporting requirements, and regulatory changes.
• Support HR compliance audits, reporting, and risk assessments.
  
  

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

• Required:
• 3 years of HR compliance, HR legal, or HR regulatory experience, preferably in a multinational organization.
• Strong understanding of global labor laws, with a focus on North America (NAMER) labor regulations (U.S. and Canada).
• Familiarity with AI regulations in HR and emerging legal frameworks related to AI-driven hiring and workforce management.
• Experience driving HR compliance initiatives and collaborating across global teams.
• Strong analytical, research, critical thinking and reporting skills.
• Ability to work autonomously and prioritize competing objectives.
• Excellent communication and stakeholder management skills.
  
  

Desired

• U.S. Federal Contractor Requirements
• Experience with regulatory tracking tools, HR compliance or HR case management systems.
• Knowledge of GDPR, AI Act (EU), EEOC, OFCCP and similar regulations.
• Previous experience working with legal counsel or compliance teams on HR-related issues.
  
  

Location

This role will be Remote Based in Canada located in B.C., Ontario, or Alberta.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

The estimated pay ranges for this role are as follows:

• Based in British Columbia. : CAD $81,000.00 - CAD $101,200.00
  
  

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].