Business Development Manager

Royal Drugs is a healthcare company providing specialty pharmacy, infusion therapy, and retail pharmacy services. Royal Drugs is partnered for success with Ontario Medical Supply. Ontario Medical Supply is a Leading Distributor of medical equipment, supplies, and services for healthcare organizations and home healthcare clients across Ontario. Together, we work towards supporting optimal health outcomes and better quality of life.

Come Join Our Team!

Purpose

Our Specialty Team is looking for a Business Development Manager (BDM) to drive growth and customer engagement in the GTA East Territory. Reporting to the Senior Director Specialty, the BDM will become an integral part of the Specialty Team, responsible for managing existing Physician accounts while driving new business.

Location: Royal Drugs, GTA East

Reports to: Senior Director, Specialty

No. of Positions: 1

ATR: 4696

Type: Full time, Permanent

Salary: Salary, commensurate with experience

Benefits: Yes

Job Responsibilities

As part of the Specialty Team, the candidate will be managing existing Physician accounts, though the primary focus will be on prospecting new business.

• Build and execute your territory management plan to meet and exceed sales targets, leveraging Sales Force to optimize customer and prospect tracking.
• Prospect new business in Ophthalmology, Rheumatology, Dermatology, GI, Neurology, and other key Specialty areas.
• Explore new opportunities in the market and discuss program / service development options with key internal stakeholders
• Lead the preparation of proposals and business cases in collaboration with operations, finance, pharmacy, and other internal stakeholders.
• Working closely with clinic teams and the Royal Drugs team, design streamlined processes to manage and administer patients’ specialty medications and drive clinic efficiencies.
• Secure and retain business through professional, consultative sales activities directed at decision-makers and decision influencers.
• Positively impact and influence others and quickly establish credibility while building strong business relationships (internal and external) with your key accounts, proactively address any concerns and identify opportunities for growth.
• Analyze monthly reports for key accounts and identify key insights to enable proper decision making.
• Provide regular reports on sales progress and activities with existing accounts and business development opportunities.
• Ensure internal stakeholders are aligned with resource requirements for new business opportunities.
• Ensure internal processes, quality standards, and S0Ps are followed.
• Develop solid and trusting relationships with new and existing key customers at the executive, operational, and clinic levels.
• Liaise between the pharmacy team and various internal/external stakeholders to ensure customer excellence.

Qualifications

• University / College degree
• Minimum of five years’ demonstrated sales experience, preferably in the healthcare Specialty industry
• Experience in Ophthalmology, Neurology, Immunology, Rheumatology, or Oncology preferred
• Demonstrated experience in Key Account Management
• Travel required through Ontario

Skills:

• Strength in prospecting new business and ability to displace the competitor to win business.
• Demonstrates a positive and professional attitude, with strong interpersonal skills.
• Commitment to high professional ethical standards.
• Excels in a fast-paced environment.
• Ability to remain organized and prioritize workload.
• Ability to champion efficient and effective workflow processes.
• Excellent problem-solving skills.
• Strong analytical, business, and financial acumen.
• Ability to communicate effectively with internal/external contacts.
• Experience working with SalesForce is an asset.
• Proficient in Microsoft Office (power point, excel, work).
• Hold a valid driver’s license.

While we thank you for your interest, only select applicants will be contacted regarding the position.

Royal Drugs is an inclusive and equal opportunity employer committed to providing diversity and accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. All applicants must make their requirements known when contacted.