Inside Sales Specialist

About Us

RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.

The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.

About The Team

Our sales positions are a great fit for people with a real entrepreneurial spirit. You're out there every day meeting customers, selling a world-class service, and securing equipment consignments.

You're directly responsible for your own territory – and the future of our company. You’re the very public face of Ritchie Bros., with the support of a global company behind you. There are endless opportunities for strong salespeople to advance their careers.

Job Description

The Inside Sales Specialist is responsible for negotiating and marketing MPE assets primarily through a large volume of calls, including outbound and inbound sales calls. They will provide up to date information to the customers about equipment in all RB channels and generate leads for RB solutions / services. They are also responsible for entering all communications into the customer database.

Responsibilities

Responsible for 55-100 outbound and inbound calls per day

Meet MPE sales goals for the quarter/year by negotiating with both buyer and TM/SAM/Seller

Respond promptly to inbound customer contact regarding equipment and RB solutions. Identifies upselling/cross-selling opportunities from such contact

Identifies prospective customers, and demonstrates sales ability including following established rules of engagement

Effectively maintain personal book of business, pipeline, and customer database

Coordinate with other departments to ensure customer’s satisfaction

Generate new and repeat sales by providing excellent customer service and knowledge of company

Educate customers about website functionality, features and benefits of company

Generate leads for RB solutions and services

Perform other duties as assigned

Qualifications

Experience working for or dealing with OEM / Equipment / Rental companies

2-5 years of experience in tele-sales or sales. Construction industry preferred

Detail-oriented, excellent verbal communication skills, and works well under pressure

Quick learner, ability to multi-task and act with sense of urgency

Must enjoy selling and negotiating

Strong teamwork mentality

Problem-solving/analytical skills

Advanced Word and Excel skills

Excellent Organizational skills

High school diploma required, Bachelor's degree preferred