UX Manager, Remote

Everything we do is powered by our customers! Featured on Deloitte's Technology Fast 500 list and G2's leaderboard, Maropost offers a connected experience that our customers anticipate, transforming marketing, merchandising, and operations with commerce tools designed to scale with fast-growing businesses. With a relentless focus on our customers’ success, we are motivated by curiosity, creativity, and collaboration to power 5,000+ global brands.

Driven by a customer-first mentality, we empower businesses to achieve their goals and grow alongside us. If you're ready to make a significant impact and be part of our transformative journey, Maropost is the place for you.

Become a part of Maropost today and help shape the future of commerce!

About The Position

The design team will be elevated in our innovative environment by the UX Manager In addition to leading and actively creating outstanding user experiences, the UX Manager will help to promote a creative, team-oriented, and design-standards-abiding culture.

What You'll Be Responsible For

• Oversee, coach and guide output and performance of a global team of designers.
• Build out wireframes and designs that re intuitive, visually appealing and drive product adoption.
• Work closely with product managers and the technical team to define product workflows, interactions, and user interface specs.
• Create usage scenarios and personas, then test usability of user-friendly products.
• Conduct user research to comprehend the influence of design and continuously innovate to enhance the user experience.
• Collaborate with Content and Marketing teams to inform the digital and content strategy.
• Spearhead Maropost research practice to empower the organization with data and evidence.
• Act as the voice of the customer by understanding & articulating user behaviours, needs, motivations and goals through research and customer engagement.
• Plan, lead, present, and/or participate in client and company workshops.
• Oversee the development of design systems utilized by multiple products in the Maropost product ecosystem.
  
  

What You'll need to bring to Maropost

• 5+ years of experience working in a UI/UX role, particularly in the areas of SaaS technology, marketing automation, or eCommerce.
• Proficiency in end-to-end Product, Service, and UI/UX Design.
• Experience with leading teams and/or people management.
• A body of work showcasing strong understanding of user experience design, team leadership, collaboration, agile methodology, design.
• Multi-tasker with positive energy and attitude to work in a fast-paced, dynamic team environment.
• Creative, technical, and analytical, who can assess alternatives, risks, and benefits with attention to detai.l
• Teamwork focused, who can work collaboratively with cross-functional teams (technical and non-technical partners or team members).
• Strong spoken and written communication skills to effectively communicate, present ideas, and lead workshops.
• Solid knowledge of designing experiences for web apps, desktop, and mobile platforms.
• Embrace and contribute to a culture of innovation, excellence, and accountability.
• You understand the importance of providing and soliciting feedback in a graceful, constructive manner, with suggestions and solutions for improvement to both process and project.
• A clear, enthusiastic communicator and presenter who can motivate and inspire others, from team members to executive level.
  
  

What's in it for you?

You will not only have the freedom to make this role your own but be part of helping grow the Maropost brand and expand it into the international markets. If you want to work with other brilliant people in an extraordinary work culture and are eager to learn (and have fun) along the way, then Maropost is the place for you!

You'll Also Have Access To These Perks

• Extended Healthcare
• Stock Options
• Dental Care
• Vision Care
  
  

Equal Employment Opportunist

Maropost is deeply committed to promoting diversity, advancing equity and fostering a culture of inclusion. Therefore, we invite applications from marginalised and equity-seeking groups. Individuals seeking employment at Maropost are considered without regards to race, colour, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please feel free to reach out to the recruitment team for any accommodation requests or questions.