Travel Sales Consultant - HNW/UHNW

TCS World Travel
Full time
Marketing and Sales
Canada
Hiring from: Canada

Employee Benefits:

  • Competitive Compensation plan Base $75K- $85K (OTE - $100-$110k/yr) CAD
  • Health benefits (Incl. paid Mat/Pat Leave)
  • Flex Schedule + PTO + Remote Work
  • Discounts on travel with Travelopia and subsidiaries.
  • Contributory Pension scheme
  • Life Insurance: Basic life, LT & ST disability, and voluntary life insurance

Summary

The Travel Sales Consultant role requires a self-motivated & results-driven individual. This person is responsible for actively selling luxury private jet programs (priced between $150K - $170K per person) and developing world-class, personalized travel experiences for HNW individuals via phone, email, and in-person communications. It is essential in this role to meet or exceed all assigned revenue goals. This person will be responsible for end-to-end sales, from inbound leads to booking, and the post-booking relationship.

Job Functions

  • Stay updated on all TCS and TCS partner products offered for sale.
  • Build bespoke itineraries combining guest requests insights and recommendations on their trip.
  • Conduct inbound/outbound communication (phone, email & in person) to prospective clients.
  • Qualify and proactively follow up with prospective clients.
  • Sell preferred vendor travel insurance for products.
  • Accurately note and maintain contacts, and sales opportunities in Salesforce.
  • Monitor client issues, feedback, deadlines, and deliverables and ensure client issues are handled effectively and quickly, escalating to the Director of Sales when needed.
  • Provide the Sales & BD team regular updates on what’s working well, what challenges exist, and a proposed plan to address them.
  • Work closely with other departments, including the marketing team, operations team, and guest services team.
  • Participate in weekly 1:1 meetings with the Director of Sales.
  • Assist with travel agent training via webinars and in-person.
  • Ability to travel infrequently (15%) domestically/internationally.

What are we looking for?

  • Requires 4+ years of relationship-based phone selling experience to HNW individuals. Experience selling travel products and services preferred.
  • Demonstrated ability to use relationship-based skills to close sales with HNW individuals.
  • Outstanding planning, interpersonal, and prioritization skills.
  • Experience establishing sales goals, managing them, evaluating results, and implementing plans for improvement and optimization.
  • Strong communication skills.
  • Proficient in using Salesforce and MS Office.
  • Strong problem-solving and analytical skills.
  • Handles stressful situations and deadline pressures calmly and professionally.

At Travelopia, we foster a culture of inclusivity, collaboration, and innovation. We believe in the power of diversity to drive better results and are committed to crafting an environment where everyone can flourish. We actively counteract unconscious bias and embrace diversity in all its dimensions. We are dedicated to ensuring an open, accessible, and inclusive work environment. Please advise us if you require accommodations or additional support to participate in the recruitment and selection process. Our hiring team will work with you to provide suitable accommodations in a timely and confidential manner. To request accommodations, contact [email protected].


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