Functional Analyst

Position Type

Permanent

If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.

As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

The Opportunity

As a Medavie Functional IT Analyst, you will work with project stakeholders and business partners to elicit, analyze, validate, specify, verify, and manage the real needs for our Finance, Administration and Claims Systems. You will be responsible to manage business expectations and advise, persuade and/or negotiate on problems, situations, or decisions of a simple to complex nature between stakeholders and serve as the liaison between customer community & software development teams.

This role can be remote within Atlantic Canada, with in-office or hybrid options for those near one of our locations.

What's in it for you?

What makes us a different kind of employer? In this role, we develop cutting edge Digital Health solutions for our members, partners, advisors, health care providers and group administrators. We are an in-house, innovation led, IT shop that is 500+ strong and growing! Whether you are just starting your career as a new grad or you are an experienced developer, we have challenging and rewarding roles and we are looking for top talent.

Common goals and collaboration to deliver outstanding service is what our team is all about, we offer:

• A diverse team of colleagues with multiple fields of expertise
• A stimulating and flexible working environment
• Comprehensive health and dental plan that is 100% employer paid effective on your first day
• Emphasis on work life balance, providing wellness benefits, health resources and fitness center discounts
• An organization where we encourage personal learning, growth and giving back to our communities
  
  

Work Status: Due to Security Clearance requirement, we need candidate to be in Canada from at least 5 years and their status should be Permanent Resident or Citizen now.

What We Offer

• Permanent full-time position with opportunity to grow in a well-established organization.
• Flexible work arrangements and emphasis on work-life balance.
• Remote and hybrid work options.
• Comprehensive health, vision and dental plan that is 100% employer paid effective on your first day.
• 100% employer-matched Defined Contribution Pension Plan.
• Annual Incentive Bonus which recognizes your contribution to our success.
• In addition to paid vacation, we offer a gifted week of vacation in your first year and an optional Vacation Purchase Program.
• An organization where we encourage personal learning and growth with opportunities for career development and advancement
• Providing wellness benefits, health resources and fitness center discounts.
  
  

Your Every Day With Us Consists Of

• Working with project resources to plan and define scopes of work
• Facilitating efforts and working with business analysis resources to refine business and stakeholder requirements
• Identifying impact of requirements on processes impacted by the requested changes
• Gathering solution requirements though stakeholder engagement and technical documentation analysis
• Defining solution level functional and transitional requirements
• Defining quality attributes, external interfaces, constraints and other supporting requirements
• Designing solutions and creating solution requirements specification and functional design documentation
• Liaise with development resources to transition solutions to development
• Liaise with acceptance and release resources on test case development and defect management
• Working in and fostering a collaborative environment
  
  

What You Need To Be Succeed

• A clear understanding of the software development life cycle (SDLC)
• A high level understanding of software architectural patterns such as provider and consumer
• Experience working with relational data models and basic data analysis using SQL and Excel
• Experience gathering functional, non-functional, and transitional requirements
• Experience working on systems integration and migration related projects
• Able to translate and communicate complex business logic requirements
• Experience designing software solution specifications
• Experience supporting Project Management planning, providing estimates and reporting on progress, issues and risks
• Able to manage multiple priorities and activities
• Able to provide supervision, leadership, mentorship and coaching to assigned resources
• Able to plan and co-ordinate simple to complex projects and activities with team members and any stakeholder both internal to Medavie Blue Cross and external clients
• Experience with Salesforce
  
  

Qualifications

Education: University degree or college diploma in Computer Science or similar program

Work Experience: Typically 7+ years of experience with doing requirements gathering and analysis work. Knowledge of software development life-cycle methodologies; Working knowledge of business domain and/or application

Work Status: You need to have Permanent Residency or Citizenship of Canada

Skills

• Possess analytical and investigation skills
• Have the ability to work quickly and accurately under pressure of time restraints
• Be well organized, with excellent time management skills
• Have excellent oral and written communication skills
• Possess highly effective listening skills
• Demonstrate mature and professional judgment and decision-making ability
• Demonstrated skill facilitating and building consensus among process stakeholders
• High attention to detail, using logic and good judgment in decision making for when different situations and skills may call for different approaches
  
  

#CBM2

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

If you experience any technical issues throughout the application process, please email: [email protected].