Site Reliability Engineer

As passionate about our people as we are about our mission.

What We’re All About

Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

The Job At-A-Glance

We are a multi-disciplinary team creating a net new product line for Q2. You will be the SRE responsible for setting up our bank-tough infrastructure, interfacing with the architecture team to make sure that we are using best practices and pipelines to keep our product compliant.

A Typical Day

• Integrate the team that is building a new product line that may leveraging LLMs
• Support the definition of the architecture that needs to be SOC2 compliant and highly scalable to support demand
• To be the primary contributor of our IAC code that will be created using CDK with Typescript. We are leveraging several serverless components so IAC and code are tightly coupled
• Create our build and deployment pipelines in a full CI/CD paradigm
• Interface with the Cloud Architecture teams to make sure that our infrastructure keeps evolving with the market
• Maintaining standards for secure, highly available infrastructure
  
  

In 30 Days You Will

• Join the team and gather product context to be an efficient contributor
• Learn everything about our product that’s in flight
• Get your hands dirty with our infrastructure
• Work your first tickets with your onboarding buddy
  
  

In 60 Days You Will

• Begin to work independently on your tasks
• Make meaningful contributions to our code
• Build a good portion of our pipeline
• Contribute your fresh perspective to team patterns and processes
  
  

Bring Your Passion, Do What You Love. Here’s What We’re Looking For:

• Typically requires a Bachelor’s degree in Computer Science and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience primarily with AWS, Typescript and CDK or equivalent
• 2+ years of professional experience with a public cloud provider (Azure, GCP, AWS)
• 2+ years of professional experience working with CI/CD pipelines on any platform (GitLab, TeamCity, Jenkins, Azure-Devops)
• Proficiency in one or more programming (e.g. C#, Java, Python, Typescript) and scripting (e.g. Bash, Python, Powershell) languages
• Empathy for the end user and a desire to measure your work by both the customer value and technical quality
• A bias for action tempered with thinking about the implications of the work you're doing
• Enthusiasm for the field and professional development/improvement outside the day-to-day job
• Strong preference for automating repetitive manual tasks
• 2+ years experience in a DevOps, Platform, or SRE role
• 2+ years experience with an Infrastructure as Code technology (Terraform or similar)
• 2+ years experience with Kubernetes or similar container orchestration technology
• Experience with monitoring, logging, and dashboard technologies
• Experience leading cross-team projects and mentoring other engineers
  
  

This position requires fluent written and oral communication in English.

Health & Wellness

• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs – “You Earned it”
  
  

Click here to find out more about the benefits we offer.

How We Give Back To The Community

You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page. Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, and The Trevor Project, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes.

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.