Manager, Sales & Operations Planning

Unreal Snacks
Full time
110,000 - 130,000 USD / year
Marketing and Sales
United States
Hiring from: United States
About UNREAL

We are UNREAL - a mission-based chocolate snack company that is changing the world by proving the foods we love most don't have to be so bad for us. UNREAL is altering the snacking landscape by reinventing America's favorite confections we all loved ... until we realized what we were eating. We've removed all the artificial stuff; dyes, corn syrup, soy, preservatives, chemicals, GMO's, and excess sugar to create chocolate snacks people can actually feel good about eating. And...the taste is UNREAL!

UNREAL products are available in over 25k locations nationwide, including Whole Foods, Costco, Walmart, Kroger, Publix, Target, and online at Thrive Market, Amazon and of course, unrealsnacks.com. And we are just getting started. Our aim is to be the global leader in better-for-you indulgent snacking. And it takes an UNREAL team to make that happen!

Job Summary

The Senior Manager, Supply & Operations Planning will be a critical member of UNREAL's Supply Chain team, leading both the Demand and Supply Planning functions. This role will play a pivotal role in growing our S&OP process to face the increasing complexity in meeting UNREAL's ambitious growth. They will be responsible for further building and refining cross-functional processes to align stakeholders, and to drive operational efficiency. Collaborating closely with the Customer Strategy & Planning team, this role will transition the demand review process toward customer-specific forecasting. This role will also lead short to mid-term supply planning functions and be responsible for raw material and finished goods inventory throughout its lifecycle.

The Senior Manager, Sales & Operations Planning will be a vital member of the UNREAL Supply Chain team and report directly to the Director, Supply & Demand Planning. This position will have one direct report upon joining the team (Senior Associate, Operations).

What You'll Do

  • Lead S&OP across UNREAL with successful tracking and delivery to the following metrics: forecast accuracy, customer fill rate, safety stock, working capital, and obsolescence
  • Lead demand review process with key Sales and DTC stakeholders with aim of increasing forecast accuracy to achieve high customer fill rate while balancing supply on hand
  • Lead transition to customer level forecasting in partner with the Customer Strategy & Planning team
  • Review and analyze the forecast demand versus actual demand, understanding changes and trends
  • Lead and support supply planner in collaborative planning with co-manufacturers to ensure alignment on production schedules and capacity needs
  • Continually review safety stock targets, lead time requirements, and overall planning processes
  • Own and drive initiatives to ensure the supply chain planning software is operating effectively
  • Oversee process to monitor inventory health, identify risks, and work across organizations to identify and move aging inventory
  • Provide concise visibility into risks and opportunities to support data-driven decision-making.
  • Develop and lead Quarterly Business Reviews with co-manufacturing sites
  • Update and circulate weekly and monthly business performance reports to key stakeholders
  • Participate in annual budget and re-forecasting process

Who You Are

  • 5-8 years of supply and demand planning experience in the CPG industry
  • Experience developing & leading monthly S&OP process
  • Demonstrated experience onboarding stakeholders and aligning on goals to drive results
  • Ability to build and maintain strong relationships with cross-functional teams both internal and external to UNREAL
  • Experience in demand planning and ability to partner with the Commercial organization to align on forecast changes
  • Strong understanding of supply planning function and ability to anticipate future requirements as a result of company growth
  • Has worked with co-manufacturing sites and is able to balance the needs of UNREAL and understand how that translates to the needs of the manufacturer
  • Advanced knowledge of Excel and significant experience working within a supply chain-specific software, with the aptitude to learn new systems quickly
  • Possesses strong problem-solving, critical thinking, and analytical skills, and can build consensus through interpreting and presenting meaningful trends from data
  • Strong organizational and time management skills with a keen ability to prioritize and manage workload

The base compensation range for this position is between $110,000 - $130,000 annually. This position is also eligible for a 15% bonus. The salary range listed reflects the minimum and maximum target for new hire salaries for this position. Individual compensation is determined by additional factors, including role-related experience and relevant education and certifications.

  • Please note - bonus payout is prorated to employee start date.

What We Offer

At UNREAL, we are dedicated to providing our employees with a comprehensive array of benefits and perks that resonate deeply with our Core Values. We believe in nurturing our team members, ensuring they feel supported and valued, and enabling them to bring their best selves to work. Below, you'll find an overview of what each UNREAL employee enjoys.

  • Competitive salary and bonus
  • Unlimited PTO & all federal holidays off
  • Health, Dental, and Vision insurance - employee premiums are 100% covered, dependent premiums covered at 60%
  • Health Reimbursement Account
  • 401(k) with company match (eligible to participate after 6 months from hire)
  • Up to 18 weeks Paid Parental Leave
  • Paid Caregiver, Medical, & Bereavement Leave
  • Tuition Reimbursement & Professional Development Stipend
  • Wellness Stipend
  • Monthly Home Office Stipend
  • Coworking Stipend for remote employees
  • Donation Matching Program
  • Unlimited chocolate
  • Great teammates and team culture - including department & team events
  • Exposure to exciting opportunities at a rapidly growing brand!

Our Core Values

At UNREAL, our Core Values guide how we collaborate with our teammates and our external partners to bring our products to life. We search for candidates who encompass and build upon our Core Values, as outlined below:

Endlessly Pursue Better

Push yourself (and others!) to be the best you can be and do the best you can do. Challenge the status quo. Sweat the small details and don't settle. Hold yourself and our company to sky high standards that will bring us to excellence in all that we do.

Do The Right Thing

Always ask the question "what is the right thing to do?" of yourself, our company, and our partners.

Always a Teacher, Always a Student

Be open enough to share your knowledge and humble enough to absorb new knowledge. This never ending cycle is the cornerstone of growth.

Radiate Good Vibes

Embody the joy we bring to the world with a contagious positive energy.

Make Every Bite Matter

Deliver our promise to make the best bite ever. We will not sacrifice taste, health, or the planet.

Unreal Brands, Inc. is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, or any other legally recognized protected basis under applicable federal, state, or local law.

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