Behavioral Health Care Navigator

Providence
Full time
28 - 43 USD / hour
Healthcare
United States
Hiring from: United States
Description

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Health Plan Partners and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

The Behavioral Health Care Navigator is responsible for performing duties in support of the core functional areas of behavioral health within the Care Management and Utilization Management programs. In this position, you will be the front line responder to inbound calls for behavioral health (BH).

Providence Health Plan welcomes 100% remote work for applicants who reside in one of the following States:

  • Oregon
  • Washington: Clark County

Please Note The Following Important Detail Regarding This Role

  • This position is affiliated with Providence Health Plan and will be tied to a location and compensation range in Portland, Oregon

Required Qualifications

  • 2 years of experience working with patients/members in a managed care or a facility based health care setting, preferably within a mental health related field
  • 1 year of experience in behavioral health and social determinants of health navigation and care coordination
  • 2 years of experience working in one of the following specialty areas, preferably within a mental health related field:
  • Certified Nurse Assistant
  • Certified Medical Assistant
  • Certified Crisis Interventionist
  • Health Care Advocate - Behavioral Health
  • Customer Care Coordinator -Behavioral Health
  • Equivalent experience per manager discretion

Preferred Qualifications

  • Bachelor's Degree - Health Related Field
  • Experience in crisis intervention, Trauma Informed Care, Motivational Interviewing
  • Current Level Tech III or Clinical Support Coordinator
  • Experience with Community Services, Safety Net Services, or Vulnerable Population programs

Why Join Providence Health Plan?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

About The Team

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Requsition ID: 335466

Company: Providence Jobs

Job Category: Behavioral Health

Job Function: Clinical Care

Job Schedule: Full time

Job Shift: Day

Career Track: Business Professional

Department: 5018 HCS CASE AND DISEASE COMM OR REGION

Address: OR Beaverton 3601 SW Murray Blvd

Work Location: Murray Business Ctr Beaverton-Beaverton

Workplace Type: Remote

Pay Range: $27.86 - $43.46

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

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