Atlassian Administrator
Exposant 3
Full time
Software Development
Canada
Hiring from: Canada
Activities
- Administer and maintain Jira environments, ensuring optimal performance, security, and availability.
- Provide expert guidance on best practices for Jira configuration, workflows, permissions, and project setups.
- Collaborate with cross-functional teams to understand their requirements and translate them into effective Jira solutions.
- Implement and manage Atlassian products, including Jira Software, Jira Service Management, Confluence, and Bitbucket.
- Develop and maintain custom workflows, issue types, fields, and screens to meet the needs of various teams.
- Conduct training sessions and create documentation to empower users and promote effective use of Jira and Atlassian tools.
- Troubleshoot and resolve issues related to Jira and other Atlassian applications, providing timely support to end-users.
- Stay updated on the latest Atlassian features, best practices, and industry trends to continuously improve our Jira usage.
- Assist in data migration, integration with third-party tools, and automation of processes within the Atlassian ecosystem.
- Monitor system performance and implement enhancements to improve efficiency and user experience.
- Proven experience as a Jira Administrator or similar role, with a strong focus on Atlassian products.
- In-depth knowledge of Jira administration, including project configuration, workflow management, and user permissions.
- Familiarity with other Atlassian tools such as Confluence, Bitbucket, and Jira Service Management is highly desirable.
- Strong problem-solving skills and the ability to troubleshoot technical issues effectively.
- Excellent communication and interpersonal skills, with the ability to train and support users at all levels.
- Experience with scripting and automation tools (e.g., Groovy, Jira REST API) is a plus.
- Atlassian certification (e.g., Jira Administrator, Atlassian Certified Professional) is a must-have.
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