Key Account Manager

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47.000 pioneers around the globe. Our teams at Henkel Consumer Brands continuously drive the evolution in dynamic categories: Laundry & Home Care and Hair. With our trusted brands, including Persil and Schwarzkopf, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

Dare to make an impact?

Your Role

• Implements company sales strategy with customer; develops with CD and executes the annual sales plans: including Key Business Indicator (KBI) sales, market share, and education objectives.
• Leads and participates in full life cycle of sales which includes but is not limited to prospecting, pricing, lead generating, presentations, negotiations, in person client meetings, proposal writing, relationship building, closing and account management.
• Pays close attention and reports back in writing, on key competitor activities including innovation, loyalty programs, sales incentives and education programs.
• Manages and develops Key customer business plans with the support of the DSC, on average about 40 KA plans. Plans include, brand and gap analysis, growth goals, Club H opportunities and an aligned education plan.
• Creates a customer centric approach that cultivates new client acquisition, by pro-actively building salon target lists with DSCs. These targets must have alignment with CD, and include salon profile, purchase potential, conversion investment etc.
• Actively educates and /or facilities the execution of the education plan and key activities per KA.
• Maintains and updates regularly a call cycle.
• Is active with special events, in-salon, with distributor and across all areas of the business, sales marketing, and education (SME).
• Conducts DSC trainings, does sales meetings, supports distributor shows and attends industry events.
• Maintains an active presence in the field 90% of the time or more engaging with, Key Account (KA) and the education team.
• Identifies new education products needs and trains the sales team on the competitive advantages.
• Partners with the Field Education manager in the development of training programs offered to client cosmetology educators to ensure successful implementation of educational products.
• Assists with the development of marketing materials that are specific to channel, shelf talkers, salon visuals etc.
• Supports marketing to implement tactical public relations initiatives to enhance brand awareness in support of marketing strategies within the geographic area.
  
  

YOUR SKILLS

• BA/BS emphasis Business, Communications, or related field,
• Minimum 3 years related experience.
• Employee must maintain a valid current driver’s license.
• Customer Focus - Listens to customers, builds relationships, and identifies and resolves customer concerns in a consistent manner
  
  

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral. At Henkel's request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully-executed agreement with Henkel must be in place and current.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity and expression, and other legally protected characteristics. We welcome all applications.