Manager, Sales

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The Large Market Business Development Manager is responsible for selling Payment and Working Capital solutions to Large Market prospects and clients in Ontario, Canada with added possibilities to engage throughout other Canadian provinces. For the right person with drive, smarts and the ability to connect at the C Suite this will be a dream opportunity. You bring experience selling Financial, IT or other Business Services to the largest companies in Canada. You will have the power of working for one of the most respected financial services companies in the world behind you, and with our suite of payments products you will bring a differentiated value proposition to your prospect base.

How will you make an impact in this role?

• A hunter to seek, develop and drive new business development for the business.
• Key objective is to support the business in gaining market share, and attaining our stretch targets/initiatives via external opportunities including strategic partnerships.
• To review and interpret trends in the issuing business and make recommendations on how to take advantage of these.
• To work with all internal stakeholders to develop overall strategy to ensure Amex market share expansion.
• Identify and implement transformational opportunities to expand the American Express business.
• Ensure the strategies are turned into execution able and detailed plans that can be deployed and used to drive results.
• This includes issuing strategy, research, product proposition, development of benefits and services, acquisition, distribution and channel expansion, loyalty, rewards, activation engagement, etc.
• Be familiar with (proven from past experience) and actively track competitors initiatives.
  
  

Responsibility:

• Create and develop C level relationships, understand financial goals and objectives, and link American Express’ value proposition.
• Collaborate with and utilize Senior Leaders to advance the sales cycle and close opportunities.
• Aggressively explore/exploit lead-opportunities within assigned territory.
• Qualify prospects for business fit, stability and qualify each potential prospect.
• Research, cold call, analyze customer stability/potential for each lead.
• Navigate through customer structure to determine company goals and decision-makers.
• Establish extensive customer relationships at executive levels and with multiple decision makers.
• Prepare presentations; manage and document selling cycle and customer information.
• Partner with card operations, sales support/pricing & technical service providers to provide best product offerings and close opportunities.
• Partner with the Sales and Account Management groups within AMEX to facilitate cross selling and lead generation opportunities.
• Learn, absorb and sell intricate Payment Solutions to increase penetration and improve account profitability.
• Be accountable, a leader and team player share best practices to secure team success and market share.
• Manage the final sales presentation process with all necessary contributors.
• Finalize contracts with all necessary corporate service functional and legal approvals.
• Lead implementation of new customer accounts with local or international account managers and the various operations groups.
  
  

What you bring:

• Post-secondary education.
• 7+ year’s selling to the “C” Suite.
• Experience selling premium priced products to Large Market Corporations in Canada.
• Experience and/or exposure to financial accounting, Information Systems and procurement systems and Enterprise Resource Planning.
• Must possess strong analytical skills and financial acumen; ability to uncover process improvement/product opportunities.
• Demonstrated big-picture and strategic thinking abilities.
• Utilizes consultative selling process to present customer-needs-oriented solutions which exceeds customer expectations.
• Demonstrates the ability to manage quickly and thoroughly through selling cycles to drive immediate wins.
• Demonstrates highly competitive nature, skillful adaptability and persistence to drive results.
• Historically sets/achieves challenging goals and re-defines personal standards of excellence. Manages time, priorities and projects with precision and appropriate tools.
• Persistent; takes initiative and sustains action over time, results despite obstacles/opposition.
• Establishes and leverages strong internal and external partnerships to facilitate goal achievement.
• Confidently networks and builds value-added relationships with senior executives and decision makers.
• Influences with multiple approaches, leverages personality/style differences and utilizes strong negotiation skills.
• Exceptional listener that compliments effective negotiation skills.
• Is naturally curious and is willing to take time to learn both AMEX and client’s business.
• Has drive and passion to succeed in position.
• Proficient in English (bilingual in English and French preferred but not mandatory).
• Able to travel.
  
  

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities
  
  

American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person's age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation (the “Prohibited Grounds”). If you have a disability and need accommodation, please speak with the Recruiter for more information.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.