Administrative Support IV

Your Opportunity:

Join a dynamic team dedicated to connecting Albertans and AHS staff through digital innovation in healthcare. The Innovation and Digital Solutions team at Alberta Health Services (AHS) is focused on delivering high-quality digital experiences that benefit Albertans and AHS staff. As a Web Coordinator, you will support the digital communication strategy by assisting with content updates, web maintenance, and user experience improvements on internal and external digital platforms. This role requires collaboration with members of the Innovation and Digital Solutions team and various business areas to ensure web content is accessible, accurate, and engaging. AHS offers a supportive work environment with a comprehensive benefits plan that includes medical, dental, vision, and wellness benefits, along with personal spending accounts and retirement plans. The Web Coordinator, reporting to the Program Lead of Digital Communications, will assist with daily web management tasks, including posting and updating digital content, monitoring web accessibility, and ensuring consistent user experience across AHS’s digital platforms. The role involves working closely with subject matter experts to simplify complex information for online audiences, maintaining content in content management systems, and ensuring website compliance with SEO and accessibility best practices. The Web Coordinator will also support the creation of reports on web usage, handle inquiries about digital content needs, and troubleshoot basic web issues as needed. This role is integral in helping AHS create a seamless online experience for users while maintaining organizational standards. Strong communication, attention to detail, and organizational skills are essential for success in this role.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Recovery Alberta: N Classification: Administrative Support IV Union: AUPE GSS Unit and Program: Innovation & Digital Solutions Primary Location: Seventh Street Plaza Location Details: Eligible to work remotely within Alberta Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 12-DEC-2024 Employee Class: Regular Full Time Date Available: 06-JAN-2025 Hours per Shift: 7.75 Length of Shift in weeks: 2 Shifts per cycle: 10 Shift Pattern: Days Days Off: Saturday/Sunday Minimum Salary: $26.07 Maximum Salary: $31.68 Vehicle Requirement: Not Applicable

Required Qualifications:

Some post-secondary education.

Additional Required Qualifications:

Completion of a post-secondary diploma or certificate in Administration, Communications, or a related field, or equivalent experience. At least two years of experience in web content management or digital communications. Basic proficiency with content management systems (e.g., SharePoint, Drupal, or similar). Familiarity with Microsoft Office Suite, including Excel and Word. Basic knowledge of web content editing and design principles, with an understanding of web accessibility and SEO practices. Strong organizational skills, attention to detail, and the ability to adapt to rapidly changing priorities. Proven ability to handle sensitive information with confidentiality.

Preferred Qualifications:

Effective written and verbal communication skills, with a strong focus on clarity and grammar. Experience in managing tasks independently and as part of a collaborative team in a fast-paced environment. Ability to prioritize tasks effectively and meet deadlines. Familiarity with basic HTML and CSS for minor web updates is an asset. A proactive approach to identifying and resolving content issues. An interest in digital communications and a commitment to enhancing.