Research Clerk I (Remote)
Lifelancer
Full time
Software Development
United States
Hiring from: United States
Job Title: Research Clerk I (Remote)
Job Location: Columbus, OH, USA
Job Location Type: Remote
Job Contract Type: Full-time
Job Seniority Level: Entry level
Employer Industry: Payment Management Solutions
Why Consider This Job Opportunity
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
Lifelancer ( https://lifelancer.com ) is a talent-hiring platform in Life Sciences, Pharma and IT. The platform connects talent with opportunities in pharma, biotech, health sciences, healthtech and IT domains.
For more details and to find similar roles, please check out the below Lifelancer link.
https://lifelancer.com/jobs/view/2118665bcd77aa54c16611071b695887
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Job Location: Columbus, OH, USA
Job Location Type: Remote
Job Contract Type: Full-time
Job Seniority Level: Entry level
Employer Industry: Payment Management Solutions
Why Consider This Job Opportunity
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and vendor relations
- Competitive pay structure with overtime opportunities
- Engaging work that involves problem-solving and negotiation
- Research utility termination warnings, potential missing bills, and late fees to determine necessary actions
- Contact utility vendors to verify balances due and negotiate payment arrangements
- Prepare written correspondence to vendors to resolve shut-off possibilities and request replacement bills
- Process payment research items and work closely with internal staff and vendors to resolve discrepancies
- Maintain accurate documentation of research and production task times, adhering to departmental standards
- High school diploma or equivalent required
- Minimum of 6 months of previous telephone experience in customer service or collections
- Ability to effectively communicate both verbally and in writing
- Strong organizational skills to handle multiple tasks and prioritize work
- General knowledge of the principles and practices of the utility billing process
- Experience operating standard office equipment, including computers and copiers
- Proficiency in Microsoft Office suite
- Good analytical and problem-solving skills
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
Lifelancer ( https://lifelancer.com ) is a talent-hiring platform in Life Sciences, Pharma and IT. The platform connects talent with opportunities in pharma, biotech, health sciences, healthtech and IT domains.
For more details and to find similar roles, please check out the below Lifelancer link.
https://lifelancer.com/jobs/view/2118665bcd77aa54c16611071b695887
Apply on Lifelancer Platform
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