Remote Care Coordinator (Certified/Registered Medical Assistant) | WFH

Job Overview

We are seeking a committed and skilled Care Coordinator (Certified/Registered Medical Assistant) to join our remote team. In this integral role, you will provide essential patient-centered care coordination services aimed at enhancing health outcomes for chronically ill patients. Your expertise will contribute significantly to the overall success of our healthcare operations.

Key Responsibilities

• Conduct regular phone consultations with patients and healthcare providers to ensure seamless continuity of care.
• Develop, update, and implement personalized care plans in collaboration with multidisciplinary healthcare teams.
• Identify and address care gaps, social determinants of health, and referral resources to optimize patient outcomes.
• Empower patients to effectively manage their chronic conditions, guiding them toward achieving their wellness objectives.
• Maintain productivity by handling approximately 30-50 calls daily while providing high-quality care.
• Ensure patient privacy, confidentiality, and adherence to regulatory standards in all communications.
  
  

Required Skills

• Active certification or registration as a Medical Assistant with a minimum of 1 year of relevant experience.
• Proficient in navigating EMR/EHR systems, Microsoft Office, Google Suite, and other digital tools.
• Excellent verbal and written communication skills, demonstrating precise grammar and spelling.
• Strong self-motivation and organizational abilities, with a proven capacity to work independently.
  
  

Qualifications

• A valid certification or registration as a Medical Assistant is essential.
• Preferred experience includes roles in call centers, triage, care coordination, or case management.
• Familiarity with the unique needs of geriatric populations is advantageous.
  
  

Career Growth Opportunities

Join our team and unlock your potential for professional development within a mission-driven organization. We are dedicated to promoting from within and providing our employees with the resources they need to advance their careers.

Company Culture and Values

At our company, we pride ourselves on fostering a supportive culture that encourages teamwork and collaboration. Engage with colleagues through online activities, team events, and virtual communities that enhance personal connections and align with our core values of trust, quality, and excellence.

Employment Type: Full-Time