Online Clerk Specialist
Eau Claire Cooperative Health Center
Full time
Healthcare
United States
Hiring from: United States
We are seeking a detail-oriented and organized Online Clerk Specialist to join our Online Operations team. The ideal candidate will be responsible for managing online data entry, processing online orders, and providing excellent customer service to online customers. This role plays a critical part in ensuring the smooth operation of our online platform.
Responsibilities
Responsibilities
- Manage online data entry and ensure accuracy of information
- Process online orders and ensure timely delivery
- Provide excellent customer service to online customers through email and chat support
- Assist with inventory management for online products
- Collaborate with cross-functional teams to improve online processes and systems
- High school diploma or equivalent
- Previous experience in online operations or customer service preferred
- Strong attention to detail and accuracy
- Excellent communication skills, both written and verbal
- Ability to work independently and as part of a team
- Proficient in Microsoft Office Suite
- Experience with online platforms and systems
- Strong problem-solving skills
- Ability to multitask and prioritize tasks effectively
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