Technical Program Manager

Gigster
Full time
Software Development
Canada
Hiring from: Canada

Do you want to work on cutting-edge projects with the world’s best IT engineers? Do you wish you could control which projects to work on and choose your own pay rate? Are you interested in the future of work and how the cloud will form teams? If so - our Talent Network is for you.

We help organizations thrive in the cloud, and we offer a wide range of services and technology platforms to help them accelerate and optimize their cloud journey.

To support our clients on this ambitious journey, we are looking for highly skilled, client-focused project leaders to lead projects and ensure that clients see amazing outcomes on every single engagement.


In this role, you will be responsible for managing the full scope of initiatives with one of our clients, working with a global team of elite professionals leveraging some of the most innovative technologies in the cloud space. You will have the opportunity to work with leading companies to design and implement solutions that have a real impact.


There may exist a need for occasional visits to a client, but other than that this is a fully remote job.


At this time, and for this role, we are only able to consider candidates in North America and Europe.



Responsibilities:


  • Act as the primary point of accountability for all assigned projects. You will own the overall success of each project you lead.
  • Actively seek and develop opportunities to expand business within the client account, including cross-selling, upselling, and introducing new services/products to meet the client’s evolving needs and goals.
  • Work closely with stakeholders and others in managing project schedules, identifying risks, and clearly communicating them to clients.
  • Establish clear, effective communication and reporting mechanisms based on delivering tangible client value and successful outcomes.
  • Manage global teams of Virtasant professionals to delight our clients and provide our people with rewarding, challenging work.
  • Proactively identify opportunities to drive improvement in clients' technology and processes.
  • Become a trusted advisor and partner to our clients, helping them be successful while also helping Virtasant grow.


Requirements:


  • Significant experience (5+ years) managing complex software engineering projects as part of a consulting or professional services organization.
  • Have an engineering background to understand technical requirements and how to get to them from business requirements.
  • A track record of success managing client relationships, resolving client issues, and driving growth through delivery.
  • Experience in building and establishing support processes from the ground up within cross-departmental teams.
  • Natural ability to quickly adapt to changes in requirements and direction.
  • Familiarity with the “Big 3” cloud providers (AWS, Azure, GCP) and their product suites.
  • A strong understanding of leading project and program management methodologies (Agile, etc.) and principles.
  • Experience establishing project management metrics, tracking, and reporting for organizations and projects of various sizes.
  • Excellent English verbal and written communication skills.
  • Be based in either North America or Europe.


Our recruitment process


  • English proficiency test (30 min)
  • Criteria Cognitive Aptitude Test (CCAT) (15 min)
  • Recruiter interview (45 min)
  • Program/project management skills interview (with one of our Technical Delivery Leads) (45 min)


We strive to move efficiently from step to step so the recruitment process can be as fast as possible.



What we offer


  • Flexible work hours (but generally not far from your regular office hours)
  • Flexible paid time off (PTO)
  • Diverse, multicultural working environment
  • Training and certification opportunities on AWS, GCP, and/or Azure.

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