Sales Operations Manager - Remote

Shockwave Medical, Inc. is a pioneer in the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease. Shockwave Medical aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque.

Description

Named as one of the most innovative companies by “Fast Company”, Shockwave is rapidly growing and has a collaborative and entrepreneurial culture.We are looking for a Sales Operations Manager to join our world class team. This individual will be responsible for leading a team of Inventory or Sales OperationsAnalyststosupportourgrowingbusinessneeds.Theseteamsareresponsibleforsupporting the US and international commercial teams with analytics, reporting, inventory reconciliation and data- driven insights to drive outstanding results.We’re looking for someone with strong leadership skills, a background in Sales Operations and strong communication and analytical skills.

Responsibilities

• Responsibleforteamdirectionandperformance.Establishesshort-andlong-termobjectivesand evaluates each direct report’s performance against those objectives.
• Lead and motivate team through objective setting, performance management, regular communicationandfeedback,staffdevelopment,andappropriaterewards/recognition.
• Coachanddevelopemployeestoenhancetheir impact
• Actasacustomerexperienceadvocatewhocanhelpdesign,model,developandchampion customer experience enhancements across the business
• Developtools,methodologiesandprocessestoimprove&streamline operations
• Conducthighlycomplexanalysesandpresentresultseffectivelytodiverse audiences
• Engageinfrequentinteractionwithcross-functionalpartnersincludingsales, marketing, financeandcustomer service teams to assist with questions, develop process improvements, and simplify complex processes
• Coach team members to work with large data sets, glean intelligence from data, draw conclusions, and enabling recommendations to key stakeholder groups.
  
  

Requirements

• Bachelor'sDegreewithabusinessortechnologyfocusrequired;Masters preferred
• 10yearsofexperiencerequiredinsalesanalytics,financeorsimilaranalytical role
• 3+ years leading direct reports or equivalent experience
• Experienceinmedicaldevice,pharmaceuticalorrelatedindustryis preferred
• Positiveandenthusiastic,ahighlyproficientcommunicatorandteam player
• Stronganalyticalskillsetanddetail- oriented
• Understanding of building reporting/visualization tools such as PowerBI or Tableau
• Ability to efficiently read in data, analyze, and present data using Python, R, or SQL a plus.
  
  

Market Range

San Francisco Bay Area (SFBA) Market Range: $136,000 - $170,000

All Other US Locations (Outside of SFBA): $116,000 - $145,000

Exact compensation may vary based on skills, experience, and location.

Benefits

Shockwave Medical offers a competitive total compensation package as well as the following benefits and perks:

Core Benefits: Medical, Dental, Vision, Pre-tax and Roth 401k options with a fully vested match, Short-Term and Long-Term Disability, and Life Insurance, Employer contribution toward Health Savings Account (HSA), Competitive PTO balance

Perks: Calm App, Pet Insurance, Student Loan Refinancing, Spot Bonus awards

EEO Employer