Sell-By-Chat Representative - Ontario

From The Director Of Sales

Join the Team!

Know WHY You're Winning

Remote opportunity - must be located in Ontario

Compensation: $89000 CAD OTE ($68,500 CAD base + variable compensation) | Unlimited PTO | Fully Remote | Generous Benefits

Before You Join The SaaS Academy Team…

How To CRUSH Your Application To SaaS Academy

Check out our Culture Code

About SaaS Academy

The SaaS Academy Team is on a mission to help Software as a Service (SaaS) companies grow to new heights through world-class coaching and training.

Our CEO, Johnny Page, is a seasoned B2B SaaS executive who has led companies to remarkable success, notably growing Silvertrac and orchestrating its acquisition by K1 Private Equity in 2019. He now dedicates his expertise to helping ambitious B2B SaaS founders achieve their perfect exit.

Learn more about our programs: Growth Accelerator, SaaS Academy, and Boardroom.

Software As A Science - out now!

About The Role

The Sell-By-Chat Representative (SBC) role at SaaS Academy is pivotal in maximizing engagement with potential clients through email and social platforms. This position involves efficiently managing our inbox and social channels to ensure no lead goes untouched and to deliver highly compelling messaging. Additionally, the SBC Representative will play a crucial role in building and fine-tuning efficient lead management systems to handle a substantial influx of leads from various channels. A deep understanding of the SaaS landscape is essential for this role, enabling insightful conversations with prospects and demonstrating how our solutions can address their business needs effectively.

Here are the primary responsibilities of our Sell-By-Chat Representative role, including but not limited to:

Responsibilities & Success Metrics

• Source Growth Sessions via Email and Social Platforms: Efficiently manage email inbox and social platforms to maximize engagement with potential clients. Ensure no lead goes untouched and that messaging across these channels is prompt and compelling.
• Success Metrics: Conversion rate on responses for marketing-generated leads, Revenue sourced, and Show rate on Growth Sessions sourced.
• Build Sales Systems: Play a pivotal role in building and fine-tuning a highly efficient and responsive lead management system. Create a well-oiled machine capable of seamlessly handling a substantial influx of leads from various channels.
• Success Metrics: Rate of change within the SBC machine - Documentation, processes, departmental growth, etc.
• SaaS Expert: Engage in insightful conversations with prospective clients by continuously educating yourself on industry trends, emerging technologies, and the specific challenges and opportunities that SaaS companies encounter. Address prospects' pain points and demonstrate how our solutions can make a difference for their businesses.
  
  

Required

Experience and Qualifications

• Proficiency and competence in working in and maintaining quality data in CRM systems
• Chat-based sales experience
• Ability to effectively facilitate multiple ongoing conversations seamlessly over several inboxes and social platforms
• Highly organized
• Self-sufficient
• Must be located in Ontario
  
  
  

Preferred

• Knowledge of HubSpot processes
• Ability to mimic writing styles
  
  
  

Time Zone | Location

• Remote opportunity, candidate must be located in Ontario
  
  
  

Benefits

• Compensation: $89000 CAD OTE ($68,500 CAD base + variable compensation)
• Generous Benefits: We offer Unlimited PTO, health and retirement benefits, development training, and a robust and nourishing culture & team that is world-class.
  
  
  

Please check out the How We Hire section on our website to see what the steps are for our hiring process—taking the time to apply means a lot to us! If you apply, you’ll hear from us, whether we feel you’re a good match for us, or not, as part of our process.