Home Care Administrator, Hiring

POSITION OVERVIEW

Are you passionate about making a difference in the world of caregiving? At Tandem Care, we're looking for a Caregiver Manager to spearhead our caregiver recruitment efforts. In this pivotal role, you'll be instrumental in sourcing and interviewing prospective caregivers (CGs) and helping us build exceptional, compassionate care teams.

As a Caregiver Manager, you will have the unique opportunity to introduce candidates to our innovative care model, which sets us apart from traditional approaches (check out our explainer video at www.tandem.care!). You'll guide candidates through what a rewarding day in the life of a Tandem caregiver looks like, ensuring they align with our mission and values.

We're seeking an empathetic leader with outstanding communication skills who can assess caregivers' fit for both the role and our team. If you have experience navigating the unique challenges of caregiver recruitment, we want to hear from you!

KEY RESPONSIBILITIES

Strategic Recruitment Planning:

• Develop and oversee the implementation of recruitment strategies to ensure a robust pipeline of caregiver candidates (creative out of the box thinking will be key success factor).
• Continuously seek and implement new methods for attracting talent, expanding the reach to diverse, target-rich candidate pools.
• Utilize data analysis to refine recruitment strategies and maintain competitive positioning in the market (including suggestions on pay rates and other key drivers that will lead to more hires).
• Analyze recruitment metrics and provide insights to improve processes and outcomes.
• Regular reporting on recruiting spend to ensure optimal use of resources and spend per hire.
  
  

Recruitment:

• Oversee the entire CG recruitment cycle: including job postings, candidate sourcing, screening, interviewing, and final selection.
• Conduct interviews with prospective caregivers, evaluating their experience, skills, and fit for Tandem's unique care model.
• Clearly explain how Tandem's approach differs from traditional caregiving models, detailing what this means for CGs in their day-to-day roles.
• Candidate Evaluation: Carefully assess each candidate's ability to:
• Deliver high-quality care to clients with varying levels of assistance.
• Fit into the existing team as a proactive, communicative team player.
• Determine if the Tandem model is the right fit for them and if they have the ability to thrive in our dynamic work environment.
• Ensure there is active communication with candidates throughout the hiring process.
• Allocate funds for job postings and promotional campaigns to attract candidates.
• Forge and maintain relationships with educational institutions and other talent sources, coordinating job fairs and other types of CG recruitment events.
  

SKILLS & COMPETENCIES

• Industry Knowledge: Familiarity with home care and senior care industry, specifically around caregiving and non-medical personal care.
• Strategic Thinking: Ability to develop and implement comprehensive CG-specific recruitment strategies that align with organizational goals.
• Critical Analysis: Skilled in analyzing recruitment trends and data to inform decision-making and improve CG recruitment effectiveness.
• Communication Mastery: Exceptional verbal and written communication skills
• Safe Pair of Hands: Excellent organizational skills, strong attention to detail, proactive & timely follow-up on open action items, and the ability to manage multiple tasks efficiently.
• Persistence & Adaptability: Capacity to engage challenging candidate searches and adjust strategies in response to dynamic market conditions.
• Interpersonal Skills: Proficiency in building positive work relationships across the company. And ability to be empathetic and approachable with potential hires.
• Interviewing Proficiency: Ability to conduct effective interviews (they are a right fit for Tandem and Tandem's model is a right fit for them) and to make informed candidate assessments.
• Innovative Mindset: Creativity in developing "out of the box" recruitment approaches to tap into diverse and target rich talent pools.
• Customer Service Orientation: Commitment to serving both candidates and hiring managers, striving to meet and exceed their expectations.
  
  

EDUCATIONAL & EXPERIENCE REQUIREMENTS

• Bachelor's degree in human resources or applicable related field.
• At least 4+ years of experience in recruiting, with 2+ years of manager-level experience.
• Must have experience directly in home care recruitment; working either at a traditional home care agency, assisted living facility, independent living facility or other operation where your role oversaw the hiring of caregivers with HCA licenses.
• Proven track record in sourcing and hiring CGs in competitive labor markets.
• Experience with a major Applicant Tracking System such as Greenhouse, Lever, Bamboo, etc.
  
  

WORKING CONDITIONS & PHYSICAL REQUIREMENTS

• Stationery at computer for prolonged periods.
• Regularly engage in outbound phone calls, texts and emails throughout the day.
  
  

COMPANY OVERVIEW

Tandem is redefining the very essence of care. We cater to a diverse client base: from seniors to older adults with chronic conditions, and adults with disabilities. Our novel Tandem Care approach is all about timeliness – offering task-oriented care in shorter, frequent visits (no daily/weekly visit minimums) ensuring people receive care exactly when they need it. Visit our website at www.tandem.care for more information.

EQUAL OPPORTUNITY STATEMENT

Tandem is an equal opportunity employer. We value the diversity of all our employees, regardless of race, color, religion, sex, national origin, age, disability, or any other characteristic. Our hiring decisions are based on qualifications, merit, and business needs, with a commitment to creating an inclusive and positive work environment for all our employees.

DISCLAIMER

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.