Remote Patient Monitoring Coordinator

Company description: Kencor Health, a national leader in providing a Remote Patient Monitoring (RPM) line of services, is looking for a Remote Patient Monitoring Coordinator who is an expert in patient engagement and education. If you're excited to be part of a winning team, Kencor is a great place to grow your career. Our main services are to help medical offices with programs like Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and Tele-Health. These programs help patients stay connected with their providers. An easy-to-use application keeps the patient in touch with their care team, all designed to keep patients healthy and happy, especially during these tough times. Digital Health is the future. Why should you join Kencor Health, Inc? Working in a Digital Health Company is THE biggest opportunity you can have in 2024. It’s the kind of job that you’re happy and excited to be a part of, and you get to work with other high-level talents. This is where your ideas and feedback are taken into consideration to improve and elevate Kencor Health to the next level, and beyond.

Responsibilities/Job Function

• Responsible for monitoring vital signs remotely and calling the patient to assess need for intervention by their healthcare provider or whether further monitoring is appropriate.
• Building relationships with patients for engagement, support and communication
• Remote patient onboarding, education for monitoring devices, mobile app, and platform
• Remotely monitoring enrolled patients through daily review of electronic patient data (adherence, physiological data, patient messages, etc.)
• Providing education and other tools to support improved patient outcomes
• Communication between the provider and other members of the care team, as needed
• Initiates phone contact with eligible Medicare patients in attempt to enroll them in CCM/RPM/RTM programs on behalf of physician practice
• Completely and accurately educates eligible patients on the benefits of CCM/RPM/RTM programs
• Obtains consent from patients electing to opt-in to the programs
• Ensure a seamless, complete and effective enrollment process for all prospective patients into the care monitoring programs
• Maintain access to, and security of, patient data and information
• Troubleshoot devices and report malfunctions
• Answer routine inquiries and relay information and messages to and from appropriate health professionals
• Attend customer meetings
• Will be required to interact with customers and patients in multiple time zones.
• Travel up to 30% as needed
• Other duties as assigned
  
  

Personal Skills/Attributes/Qualifications

• Certified Medical Assistants/LPN/CNA - certification required
• 2- 5 years of related professional or healthcare medical experience
• Spanish language speaking and writing skills are highly desirable
• Strong analytical and problem-solving skills
• Enjoys fast paced work environment with a positive attitude
• Self-motivation and the ability to work independently and with teams
• Proficient in the use of Word, Excel, and PowerPoint
• Excellent oral and written communication skills
• Proficient in managing multiple tasks at the same time
• Tech savvy
• Experience in using EHR systems
  
  

We look forward to seeing your resume!

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

Schedule

• Monday to Friday
  
  

Experience

• Remote Patient Monitoring: 1 year (Preferred)
  
  

Work Location: In person