Senior Salesforce Consultant

fusionSpan is a dynamic, fast-paced organization. We are a team of highly committed individuals who are inspired by the role technology plays in society. Our lead business analysts are capable of leading requirements gathering for enterprise, multi-phase, multi-platform projects.

This position is 100% remote across Canada and works in EST time zone.

A Senior Salesforce Consultant is able to work independently and both document and craft solutions with limited support from development team members. The Senior Salesforce Consultant is a creative problem solver with a hunger for ever-deepening knowledge and expertise in their topical area. They are self-starters and self-educators recognizing any gaps in their skills and filling those.

Responsibilities

• Provide business analysis consulting services for enterprise projects spanning multiple phases and multiple platforms,
• Work with development team members to craft innovative and potentially complex, cutting edge solutions to address functional gaps,
• Serve as a mentor and advisor to other consultant team members,
• Provide insights and recommendations to company leadership,
• Coordinate and communicate with external, client resources effectively and professionally,
• Maintain project methodologies and procedures for projects, platforms, features, teams, divisions, and relevant company-wide processes,
• Understand data requirements and coordinate with data analysts for any data needs
• Work in tandem with project managers and development teams to ensure on-time, on-budget work products.

Our Company Values:

• Give back to those communities that have gotten us where we are today. Our technical solutions help and positively impact our customers with their mission driven purpose.
• Foster a culture of caring in all working relationships. Respect for each other and our diverse backgrounds and experiences. We are thoughtful and empathetic to the way we operate, communicate, and collaborate.
• Deliver seamless experiences and best-in-class solutions. Customer centric and trusted partner; proactively supporting our clients and advocating for their needs.
• Embrace change and strive for growth. Able to pivot and stay nimble; we are continuously learning, staying receptive to feedback, and making changes quickly. We evolve where necessary and incorporate best practices

Required Qualifications

• At least 3+ years of business analysis experience with a consulting or professional services firm (or other large enterprises),
• At least 3+ years of business analysis experience for technology or technology services implementation projects,
• At lease 2 years of independently leading business requirements gathering and analysis of implementation projects for related technologies,
• Demonstrated successful solution crafting
• Salesforce implementation or administration experience

Preferred

• 1+ years of business analysis experience working in the non-profit or association industry
• Other experience on AMS or CRM such as NetForum, Personify, Aptify, Impexium, MS Dynamics, etc.
• Experience administering or heavily using Fonteva, Nimble AMS or other Salesforce solutions for non-profit organizations
• Finance and accounting or implementation of technology platforms for these

What We Offer:

• Health (PPO) dental & vision plan – 100% covered for employee
• Long/Short-term disability insurance – 100% covered for employee
• Life and AD&D insurance – 100% covered for employee
• IRA with 3% matching contribution
• 15 days of paid vacation – increases with tenure
• 10 paid federal holidays
• 12 weeks for parental leave