Community Marketing Internship - Winter 2024/2025
Bubble
Internship
Marketing and Sales
United States
Hiring from: United States
Reports to: Community Associate
Hourly expectation: 20 hours per week minimum (PT) / 40 hours per week minimum (FT)
Location: Remote (Large University Attendance preferred)
Hourly Rate: $16 an hour
Mandatory Weekend & Evening Shifts Weekly
Responsibilities:
Community Support:
Hourly expectation: 20 hours per week minimum (PT) / 40 hours per week minimum (FT)
Location: Remote (Large University Attendance preferred)
Hourly Rate: $16 an hour
Mandatory Weekend & Evening Shifts Weekly
Responsibilities:
Community Support:
- Support on the day-to-day engagement of Bubble's community channels. Be both proactive and reactive with the community, engaging across questions, comments, and support requests efficiently.
- Maintain and clear community platform's ambassador submissions from pending applications, content submissions, document submissions, etc.
- Maintain a unified brand voice across different insider social and chat channels and ensure responses are consistently conveying appropriate brand TOV.
- Contribute ideas and suggestions for fostering community growth and enhancing customer satisfaction and community experience.
- Maintain daily communications with Campus Leads and Campus Ambassadors through email, chat, social media and person-to-person interaction.
- Be the voice of Bubble on your campus and drive recruitment and brand awareness through word of mouth marketing and hosting campus events.
- Provide essential administrative support to ensure the smooth operation of the community team and ambassador relationships; this will be varied but some examples could include sending packages, tracking packages, updating external communications, meeting notes, etc.
- Coordinate and manage send outs, whether they are gratis or otherwise.
- Ensure that send outs are processed efficiently and in compliance with company guidelines.
- Respond to community inquiries across all brand insider channels daily
- Engage effectively and in a timely manner with brand ambassador posts across Facebook, Instagram and TikTok
- Be responsible for downloading and tracking ambassador social media posts
- Students in their Junior/Senior Year preferred
- Must be comfortable working regular weekly evenings and weekends shifts to adhere to regular community activity
- Previous internship experience required
- Must be actively enrolled in a college or university in the United States
- Highly organized and able manage multiple projects simultaneously
- Knowledge of current trends in brand and community marketing
- Excellent writing skills and experience drafting copy
- Ability to multitask and prioritize work effectively
- Self-starter and able to work independently
- Communicate proactively and take initiative across all tasks and projects
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