Customer Service Rep - Remote Contractor Role - $14 to $20 per hour - Work from Home - Omni

Omni Interactions
Contract
Other
United States
Hiring from: United States
Job Overview

Embark on a rewarding journey with Omni as a Remote Customer Service Representative in a contractor capacity. This role offers you the unique opportunity to become a part of our esteemed community of remote contractors, providing you with exclusive access to a variety of open contracts.

At Omni, we collaborate with a diverse array of clients, including prestigious Fortune 500 companies. As a qualified independent contractor, you will deliver exceptional customer service through multiple channels, including inbound phone calls, chat messages, and email correspondence.

Key Responsibilities

  • Deliver outstanding customer service by answering inbound calls, responding to chat inquiries, and managing email correspondence.
  • Assist clients in resolving inquiries and issues with efficiency and professionalism.
  • Uphold a high standard of customer focus and professionalism in all interactions.
  • Explore and assess available contracts within the Omni community.

Required Skills

  • Exceptional verbal and written communication skills.
  • Strong problem-solving capabilities.
  • Ability to work autonomously in a remote environment.
  • Familiarity with customer service best practices.
  • Proficient in utilizing communication tools such as phone, chat, and email.

Qualifications

  • Previous customer service experience is preferred.
  • Strong interpersonal and relationship-building skills.
  • Ability to manage high call volumes effectively.

Career Growth Opportunities

Joining Omni provides a springboard for professional development. You will gain invaluable experience working with elite Fortune 500 clients, enhancing your résumé and broadening your career prospects through access to a variety of contracts.

Company Culture And Values

At Omni, we foster a remote work culture that emphasizes flexibility and independence. You’ll be part of a supportive and diverse community of contractors dedicated to providing exceptional customer service while encouraging each other’s growth and success.

Compensation And Benefits

  • Competitive hourly wage ranging from \(14 to \)20, based on experience.
  • Opportunities for performance-based incentives.
  • Flexible work schedule that accommodates your personal life.

Employment Type: Contractor

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