Collections Agent - Senior Desk

Job Description

We are looking for Senior Collections Agent to join our team! You will be responsible for securing billing payments from your customers. Work from home arrangements are available for this role providing internet and security requirements are met. Lucrative performance based incentive plans provided on top of base salary.

Responsibilities

• Find and inform customers about unpaid accounts
• Receive and post payment to customer's account
• Advise and follow-up with customers on unpaid accounts
• Initiate repossession proceedings or disconnect service
• Keep records and status of customer's account
  
  

Qualifications

• Previous experience in billing, customer service, or other related fields
• Ability to build rapport with clients
• Excellent written and verbal communication skills
• Ability to prioritize and multitask
• have a clear criminal background check and credit check
• be able to work evenings and/or Saturday on a rotating basis
• maintain a reliable high-speed internet connection
• have a cell phone compatible with the DuoMobile App
  
  

Company Description

Total Credit Recovery (TCR) was founded by George Krieser with a notepad, phone, and an idea. Since 1980, TCR has remained 100% Canadian owned and provided stable employment from coast to coast while helping Canadians restore their credit.

We’re always looking to add to our team of work from home Debt Counsellors. We provide the computer, training, and a base hourly wage, and you provide the energy, passion, and your commission.

TCR works with some of the largest and most prestigious Canadian banks, credit grantors, and telecom and utility companies, and has exciting and profitable portfolios for Counsellors to work.

Total Credit Recovery Limited is proud to be an equal opportunity employer. We are committed to offering equal employment opportunities and fostering an inclusive, equitable and accessible environment. We welcome applications from persons representing the diversity of our community. Please notify us if you require accommodation at any time during the recruitment process.

For more on this and other employment opportunities at Total Credit Recovery Limited please visit our website: https://www.tcr.ca/en

Total Credit Recovery (TCR) was founded by George Krieser with a notepad, phone, and an idea. Since 1980, TCR has remained 100% Canadian owned and provided stable employment from coast to coast while helping Canadians restore their credit. We’re always looking to add to our team of work from home Debt Counsellors. We provide the computer, training, and a base hourly wage, and you provide the energy, passion, and your commission. TCR works with some of the largest and most prestigious Canadian banks, credit grantors, and telecom and utility companies, and has exciting and profitable portfolios for Counsellors to work. Total Credit Recovery Limited is proud to be an equal opportunity employer. We are committed to offering equal employment opportunities and fostering an inclusive, equitable and accessible environment. We welcome applications from persons representing the diversity of our community. Please notify us if you require accommodation at any time during the recruitment process. For more on this and other employment opportunities at Total Credit Recovery Limited please visit our website: https://www.tcr.ca/en