Creative Account Manager

Full time
Marketing and Sales
United States
Hiring from: United States
As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we’re all driven to perform at our best— for ourselves and our clients. At our core, we’re a company that believes we can always create a better way

The Creative Account Manager functions as a primary client contact for complex solutions that cross multiple products and business units. The Creative Account Manager will have ambitions of work that pushes limits and experience in delivering a variety of integrated projects completed on time, within budget and to QISC’s high standards.

Key Responsibilities

  • Manage the successful delivery of projects (large and small) through the entire project lifecycle (from ideating to production) that effectively solve our clients’ business problems

  • Write project briefs and efficiently execute creative changes with designers to deliver gold-standard work

  • Ideate creative strategy for each creative marketing campaign being executed within briefs. Have a creative eye when reviewing layouts and offering solutions to clients.

  • Work closely with the client and project team (Leadership, Creative Services, Sales and Operations) on an ongoing basis to ensure project deliverables are clearly defined, met, and understood

  • Prepare and maintain project documentation: project plans, timelines, status reports/daily hot sheets and, change requests

Job Requirements


  • Bachelor's degree in business administration, marketing, communications, or a related field


  • 3-5 years of experience at an agency, production company or similar environment. Digital Media experience is a huge plus!

Knowledge, Skills & Abilities

  • Our office is made up of de-centralized team, spanning various time zones. Accountability and self-discipline are a key necessity

  • Must have strong organizational and project management skills, as well as attention to detail

  • Ability to ramp up quickly, navigate complex programs and work independently

  • Excellent written and verbal communication skills - working remotely involves many different forms of communication. We expect this candidate to use these effectively and efficiently

  • Ability to work under pressure and meet deadlines in a fast-paced creative environment

  • Must be a self-starter and able to independently move projects forward, prioritize tasks, and meet deadlines

  • Ability to collaborate with internal team, external clients and vendors at a variety of levels and across functions

  • Takes pride in self/team/agency in every task – big or small – approaches each assignment with curiosity, open-mindedness and forward thinking.

  • Proficiency with MS Office programs and familiarity with Adobe Creative Suite programs.


We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more

Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories

Drug-Free Workplace

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