Tech Business Operations Senior Program Manager

Allergan Data Labs is on a mission to transform the Allergan Aesthetics beauty business at AbbVie, one of the largest pharmaceutical companies in the world. Our iconic brands include BOTOX Cosmetic, CoolSculpting, JUVÉDERM and more. The medical aesthetics business is ripe for rapid growth and disruption, and we are looking to add to our high performing team to do just that.

Our team has successfully launched a new and innovative technology platform, Allē, which serves millions of consumers, tens of thousands of aesthetics providers and thousands of colleagues throughout the US. Since its launch in November 2020, Allē has delivered curated promotions, personalized experiences and had millions of consumers use it as part of their beauty journey.

We're looking to add to our team as we prepare to launch a new array of game-changing technologies on our successfully adopted platform. If you're interested in working within a startup-oriented environment, while having the backing of a very large company, please read on.

Allergan Data Labs is on a mission to transform the Allergan Aesthetics beauty business at Abbvie, one of the largest pharmaceutical companies in the world. Our iconic brands include Botox, CoolSculpting, Juvéderm and more. The medical aesthetics business is ripe for rapid growth and disruption, and we are looking for an experienced Tech Business Operations Senior Program Manager to add to our high performing team to do just that.

Our team has successfully launched a new and innovative technology platform, Allē, which serves millions of consumers, tens of thousands of aesthetics providers and thousands of colleagues throughout the US. Since its launch in November 2020, Allē has delivered curated promotions, personalized experiences and had millions of consumers use it as part of their beauty journey.

We're looking for a Tech Business Operations Senior Program Manager as we prepare to launch a new array of game-changing technologies on our successfully adopted platform. If you're interested in working within a startup-oriented environment, while having the backing of a very large company, please read on.

As the Tech Business Operations Senior Program Manager, you will report to the Senior Manager, Tech Business Operations, as well as continuously collaborate with key stakeholders across the business to solve the most important technical problems.

You Will

• Transform the cross-functional quarterly planning process, integrating the SLDC with the OKR framework and establishing standardized artifacts and processes to streamline operations and enhance organizational alignment


• Evolve product roadmap frameworks, artifacts, and processes to drive outcome-driven roadmaps and clear communication of these plans across functions


• Collaborate with teams to assist them in defining improved KPI dashboards, fostering accountability and better data visualization and decision-making capabilities


• Create and regularly evaluate standardized, best-practice artifacts and process workflows to be used across Product and PMO organizations


• Develop and implement strategy for bringing organizational tenents to life across all functions


• Lead change initiatives through influence of stakeholders of varying seniority levels, incorporating change management best practices to ensure effective implementation and adoption


• Operate in ambiguity to establish standard operating procedures and frameworks for organizational effectiveness


• Teach and coach standardization related to working methods, documentation practices, and cross-functional collaboration


• Manage other operational programs as needed, ensuring alignment with organization objectives and efficient execution


• Provide support for various activities related to the rhythm of business, OKR planning and maintenance, and annual planning

Required Experience & Skills

• Bachelor's degree or equivalent experience


• 5+ years experience in a Strategic Operations, Operational Program Management, or similar role


• Experience implementing cross-functional changes, including development and adoption of standardized operating procedures and artifacts


• Ability to lead with influence and effectively collaborate with stakeholders of varying seniority levels


• Ability to identify and solve for operational inefficiencies


• Proven organizational skills and time management


• Experience with change management practices to drive successful outcomes


• Attention to detail


• Experience managing processes for large scale, national companies


• Strong problem-solving skills with a desire to lead projects


• Ability to effectively communicate to a variety of stakeholders


• Ability to manage multiple priorities and work independently


• Ability to work and multi-task in a fast-paced environment


• Experience working within technology organizations, with a solid understanding of SDLC product life cycle management and associated processes


• Proficiency with Google Suite / Microsoft Office


• Ability to adapt to new technologies and processes

Our Core Values

• Be Humble: You're smart yet always interested in learning from others.


• Work Transparently: You always deal in an honest, direct and transparent way.


• Take Ownership: You embrace responsibility and find joy in having the answers.


• Learn More: Through blog posts, newsletters, podcasts, video tutorials and meetups you regularly self-educate and improve your skill set.


• Show Gratitude: You show appreciation and return kindness to those you work with.

Perks

• Competitive salary.


• Comprehensive medical, dental, vision and life insurance.


• 17 paid holidays per year, including 3 floating holidays.


• Annual Paid Time Off (PTO), with separate sick days


• Tuition reimbursement


• Generous discounts on SkinMedica skin care products.


• Discounted aesthetic treatment days multiple times a year.


• $600 worth of Allē benefits each year to use towards aesthetic treatments and products.


• Eligible for donation matching to over 1.5 million nonprofit organizations.