Program Manager - CSO

Tribal Tech, LLC is a Native American SBA-certified 8(m) woman-owned small business, headquartered in Alexandria, VA. We provide a diverse range of management and technical consulting services in the health/wellness, energy, and education realm to federal agencies, state government, Native American/Alaska Native tribes, and private businesses.

Tribal Tech, LLC is in search of a Program Manager for Campaign Support Operations who is responsible for overseeing Campaign Support Operations (CSO) for the Tribal Tech/Global Impact local zone OC portfolio. They ensure the smooth implementation of reporting, printing, supplies, and distribution logistics for 15 local OC CFC zones.

This role is responsible for leading the CSO team in data management, report development, operations, logistics, training, and customer service. They work closely with the Program Director to plan, execute, monitor, control, and deliver tasks and projects related to the CSO for all internal and external CFC stakeholders.

Major Duties and Responsibilities:

Essential Functions General:

• Supervises staff, including communication of organizational needs, day-to-day operations and assigned tasks; overseeing staff performance; and providing guidance and support, as well as identifying software development needs.




• Ensures adherence to OPM regulations, LFCC guidelines, and TT/GI policy in the vendor identification and bidding process.




• Builds and promotes exceptional relationships with internal and external customers.




• Develop and implement strategies to improve efficiency and reduce costs.




• Oversees administrative tasks such as: maintaining office files, drafting various forms of correspondence, spreadsheets, reports, and presentations, and responding to all phone and e-mail inquiries as soon as possible or within 24 hours of receipt.




• Tracks budget, invoices, and project expenses and submits both time and attendance and expense records within required timeframes.




• Inform the Program Director of issues regarding the campaign, as needed.




• Completes additional assignments, serves on task forces, and completes special projects as assigned by the Program Director.




• When necessary, assists HR in staff recruitment efforts (i.e., advertising the position, conducting interviews with potential candidates, and completing onboarding/exiting procedures).




• Other duties as assigned.

Essential Functions (Reporting):

• Develops and implements annual plan and process for the management and maintenance of all campaign data, pledge data, and reporting needs for the Tribal Tech/Global Impact local zone OC portfolio.




• Oversees the production of and/or utilizes Power BI, Excel, and other reporting platforms/software to create dynamic and visually appealing reports for tracking campaign progress and pledge reporting on an agreed-upon timeline.




• Oversees the collection and maintenance of data to ensure accuracy and completeness.




• Collaborates with Technology support staff and vendors as needed for the development and maintenance of reporting platforms.

Essential Functions (Printing & Distribution):

• Develops and implements annual plan and process for the management and maintenance system for procurement, inventory, storage, and distribution of all campaign materials, supplies, promotional items, and awards.




• Secures contracted services for warehousing and distribution services of campaign materials to include campaign-related materials, (catalogs, posters, etc.) and all items that must be delivered to agencies.




• Evaluate the use and effectiveness of supplies, awards, and promotional items and make recommendations when selecting new items and/or vendors.




• Manages the supply, award, print, and warehouse vendor relationships.

Skills and Knowledge:

• Strong knowledge of Power BI, Excel, and reporting databases/software.




• Excellent understanding of data administration and management functions (collection, analysis, distribution, etc.)




• Excellent communication, interpersonal, and organizational skills.




• Must be detail-oriented, an independent problem solver, and able to multitask and prioritize.




• Must work effectively as a team leader, team player, and individual contributor.

Education and Experience:

• Bachelor's degree in business management, logistics, supply chain management, or a related field.




• Experience in process establishment and improvement, report development, and analysis.




• MS Office suite experience and familiarity with user interface reporting and order request systems preferred.

Disclaimer:

The above position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Equal Opportunity Employer/Veterans/Disabled