Senior Program Manager

At Jamf, people are at the core of everything we do. We do what’s right for our customers, our employees, our communities and our world. We take pride in simplifying technology for tens of thousands of customers around the globe and helping organizations succeed with Apple





Jamf offers remote and hybrid positions. Depending upon the role, work in the office, connect 100% remote from your home, or find the blend that works best for you






What you'll do at Jamf


The Senior Program Manager will play a critical role in owning, managing and providing visibility into major key programs, including customer facing and/or internal programs. They will be adept at working cross-functionally, with teams as well as with other departments. This role will coordinate and drive people and processes to ensure that our programs are delivered on time and produce the desired results


They will be the go-to person for everything involving a program’s organization, timeline, and reporting. This will include working with stakeholders to set deadlines, assign responsibilities and monitor and provide updates regarding the status of programs


The ability to lead programs and projects of all sizes, coordinate, implement best practices, create and manage centralized dashboards, communicate issues/risks/team progress will be critical to success


What you can expect to do in this role:

• Responsible for the alignment, coordination and communication of large projects and programs, including transformational initiatives, releases, integrations and migrations, rollout of new tooling, and other programs as needed to support the Jamf portfolio.


• Drive, lead and coordinate tasks/ dependencies/ roadblocks across the Jamf portfolio.


• Provide critical thinking and influence to assist cross functional teams to effectively address changes to scope or risk as they arise


• Develop detailed project and program plans to monitor and track progress. Develop high level plans where needed.


• Independently conduct program intake and requirement sessions in order to define project or program scope and objectives, involving all relevant stakeholders.


• Owning and driving changes to the project or program scope, schedule and costs with communication plan to stakeholders.


• Facilitate stakeholder alignment/status meetings & portfolio communication.


• Escalate issues / risks / decisions to management.


• As change occurs, new issues arise or scope increases:


• Gather and communicate dependencies/impacts.
  
  
  
  • Facilitate tradeoff conversations with stakeholders and project or program teams.
  
  
  • Drive and coordinate change control for changes within our tooling across the Jamf portfolio.
  
  


• Create weekly centralized dashboards to communicate issues/risks/stats by project and track of work.


• Assist in rolling up portfolio dashboards and communication.


• Support an organizational culture that fosters quality, collaboration, high morale and productivity.


• Ensure resource availability and coordinate resources.


• Establish and maintain relationships with third parties/vendors and internal stakeholders pertaining to scope, timeline or resources.


• Be a senior leader within the PMO by proposing and identifying process gaps for future strategic initiatives, creating documentation templates and processes, recommending and attending education or trainings and team meetings, and support other team members as needed.


• Provide mentorship to other Program Managers


• Identify and close gaps in adherence to best practices and develop processes to prevent recurrence

What we are looking for:

• High School Diploma / GED equivalent (Required)


• 4 year / bachelor's degree (Preferred)


• PMP, PRINCE II PMP, CAPM or equivalent certification (Preferred)


• A combination of relevant experience and education may be considered


• Minimum of 5 years of project or program management experience (Required)


• Working knowledge of JIRA, Confluence (Preferred)


• Scrum and/or agile training (Preferred)


• Working knowledge of Aha!, Domo, SalesForce, Monday.com (PD&D Preferred)


• Working knowledge of Service Now SPM and/or other Project & Portfolio Management (PPM) tools. (ETO Preferred)


• Experience managing external vendor relationships (Preferred)


• Self-starter with excellent business/financial acumen

Why Jamf?

• Named a 100 Best Companies to Work For by Great Place to Work and Fortune Magazine


• We know that big ideas can come from anyone, so we empower everyone to make an impact. Our 90% employee retention rate agrees.


• We put people over profits – which is why our customers keep coming back to us.


• Our volunteer time off allows employees to support and give back to our communities.


• We encourage you to simply be you.


• We constantly seek and value different perspectives to ensure Jamf is a place where everyone feels comfortable and can be successful. We offer flexible work-life in a choice-based office model and new hires receive a #WFH stipend to better their work space.

What is a Jamf?

You go above and beyond for others, are willing to help, and support the team around you. You value and learn from different perspectives. You are curious and resourceful, a problem-solver, self-driven and constantly improving. You are excited to try new things, explore new ideas, and seek new opportunities. You care about inclusion and diversity, social responsibility, and are someone who just wants to do the right thing



What does Jamf do?

Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, IT and security teams are able to confidently manage and protect Mac, iPad, iPhone and Apple TV devices, easing the burden of updating, deploying and securing the data used by their end-users. Jamf’s purpose is to simplify work by helping organizations manage and secure an Apple experience that end-users love and organizations trust





We are free-thinkers, can-doers and problem crushers with a passion for helping customers empower their workforce to focus on their jobs, not the hassles of managing technology – freeing nurses to care, teachers to teach and businesses to thrive. We have over 2,500 employees worldwide who are encouraged to bring their whole selves to work each and every day





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