Subrogation Account Manager

Armstrong Receivable Management
Full time
Customer Support
United States
Hiring from: United States
ARMStrong Receivable Management is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Altus Receivables Management, Amalgamated Financial Group, Brown & Joseph, Paragon, and SubroIQ, each a powerhouse in their own right, providing specialized expertise in debt management and financial services



SubroIQ, An ARMStrong Receivables Company is seeking an Account Manager as we continue to grow our team. Account Managers support new business sales efforts or account management but are not ultimately responsible for the results. Rather, they assess and interpret customer needs and requirements. Identifies solutions to non-standard requests and problems. Solves moderately complex problems and/or conducts moderately complex analyses. Translates concepts into practice. Provides explanations and information to others on difficult issues. Coaches, provides feedback, and guides others. Acts as a resource for others with less experience



Job Responsibilities:

  • Acts as outward-facing, dedicated resource for assigned accounts, typically with direct client contact (not call center) and large or complex accounts.

  • Builds relationships with employer/group clients (not individual members) and serves as the primary point of contact for overall and day-today service delivery.

  • Represents client internally and coordinates with other functions to implement client systems, complete projects, and address ongoing service needs. This function includes employees who are in dedicated on-site service roles. Jobs in this function may work closely with sales on renewals and upselling, but incumbents do not have specific sales goal accountability or primary responsibility to close sales.

  • Account management jobs focused primarily on relationship and service management belong in this family; jobs with significant sales responsibilities or sales-related incentives (including "OTH" plans) belong in a sales band

Qualifications and Requirements:

  • Excellent interpersonal and communication skills (both oral and written)

  • Strong analytical and problem solving skills

  • Accuracy, thoroughness, and strong attention to detail

Compensation and Benefits:

  • $60,000 - $65,000 (DOE)

  • Benefit package with health, dental, vision, life and disability coverage options

  • 401(k) retirement plan option with company matching

  • Generous paid time off policy - start with 18 days per year

  • Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice


We look forward to you joining our team!



Armstrong Receivable Management is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.



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