ES Enterprise Ops - Sr. Channel Manager

Job Description

Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S.

• As Kinetic, Windstream offers bundled services, including premium broadband, security solutions, voice, and digital TV to consumers through an enhanced fiber network.


• Windstream Enterprise is a leading managed services provider providing strategic communications and security products to mid-size businesses and enterprise clients.


• Windstream Wholesale provides high-capacity, high-performance networking solutions and services to other telecom carriers, data centers, content providers and enterprises.

The Windstream team provides innovative software and network solutions to connect people and empower business in a world of infinite possibilities!

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About the Role:

As a Channel Manager, you will lead the strategy and day-to-day operations of our channel partnerships. You will utilize a strong understanding of the telecommunication’s landscape to navigate both complex business relationships and the technical requirements for implementing channel partners. This is a high growth position that is rapidly becoming central to the organization's business model and long-term vision. The channel manager position is perfect for an ambitious, motivated leader with an entrepreneurial mindset, energy and confidence.

What You’ll Do:

Establish and maintain a strategy to expand and support the company's vision of serving as the platform of record for channel partners. Work with agents and channel integration manager to develop and generate new logo opportunities. Anticipate, troubleshoot and collaborate among teams, including sales, account management, technical operations, and engineering to resolve issues. Serve as the point of contact for channel partners. Recruit, develop and mentor agents, master agents & revenue generating partners in your assigned geographic area. Develop close partnerships through consistent communication in your assigned geographic area. Do You Have?

5+ years of experience, co-selling (sell through model) with agents and partners & managing funnel and forecast effectively in this model. 5+ years of new logo opportunity generation experience in a co-selling model in Cloud/SaaS/Managed services experience. Experience developing agents to bring multi-tower solutions that include managed SDWAN/UCaaS/CCaaS/Security. Demonstrated accountability of funnel progression & forecasting efforts managed through agents. 5+ years of experience selling multi-tower solutions across industries like Retail/Retail like, Health care, financial, insurance, non-profit etc. Experience selling cloud solutions like UCaaS and CCaaS, leading with assessment and solving business problems. Sophisticated decision-making skills in resolving complex challenges involving tradeoffs between revenue opportunities, resource availability, and overarching strategic objectives Effective communications skills, including the ability to work directly with executives at other companies with polish and professionalism. Conflict resolution skills that can be well applied to solving channel conflicts. Demonstrated ability and strong desire to operate in a team environment

College Degree and 4-8 years professional level job related experience outside, direct sales experience; or 8-12 years professional level equivalent related experience; or equivalent combination of education and experience. This is a safety sensitive position.

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Our Benefits:

• Medical, Dental, Vision Insurance Plans


• 401K Plan


• Health & Flexible Savings Account


• Life and AD&D, Spousal Life, Child Life Insurance Plans


• Educational Assistance Plan


• Identity Theft, Legal, Auto & Home and Pet Insurance


• https://windstreambenefits.com

Windstream CIB Statement:

Connecting people in a world of infinite possibilities. Windstream cultivates a workplace culture where innovation and belonging are the cornerstones of our success. We are dedicated to empowering every member of our team to contribute their unique talents and perspectives, fostering an environment where creativity and innovation flourish. Together, we strive to build a more welcoming and connected future, both within our organization and in the broader community we serve.

Our Employee Resource Groups:

• WinVets – Veteran Employee Resource Group


• WOW – Women Employee Resource Group


• WINPRIDE – LGBTQ+ Employee Resource Group


• WBPN – Black Professional Resource Group


• WARG – Ability Resource Group


• LaFamilia –Hispanic Resource Group

Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.

Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.