Senior Associate - Web Producer

Location Designation: Fully Remote

When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.

Role Summary

New York Life’s Corporate Marketing group is seeking an experienced Web Producer who plays a key role in producing integrated and effective digital solutions on NYL.com to support Corporate initiatives and Strategic Business sub-sites.

As a member of the NYL.com Web Production team, this role will support in strategically partnering with key stakeholders around the organization to plan and lead delivery of web activations that align to business goals and drive results.

Key Responsibilities

Product Development & Delivery

• Manage project plans and schedules for delivery of NYL.com experiences across varying teams.


• Participate in discovery sessions to gather product requirements and ensure the development of new web experiences align to defined strategies.


• Provide actionable feedback and recommendations that drive strategic initiatives and issue resolution.


• Provides industry experience to solve complex digital challenges and makes strategic decisions to achieve program goals.

Leadership

• Develop understanding of business goals to steer prioritization, development, and positioning of projects.


• Collaborate across the organization to enable digital experiences that contribute to the overall success of our consumer and recruitment marketing programs.


• Work with a cross-functional team of UX, UI, Product Strategy, SEO, content, Authoring and Enablement and other key stakeholders to develop web experiences and ongoing website enhancements.


• Observes changes within the digital marketing and insurance industry and recommend solutions /enhancements for future web optimizations.

Analytics and Measurement

• Work with internal performance analytics team to report on key insights that inform web enhancements.


• Work with internal / external teams to develop, conduct and assess online user tests to identify future enhancement opportunities.

Basic Requirements

• Bachelor's degree and/or equivalent experience.


• 6+ years’ work experience within a web production role (or similar operational role within large-scale heavily matrixed web or marketing organizations).


• Specialized depth of knowledge and/or breadth of experience with web product management (UX, UI, Content, SEO, HTML, coding principles, etc.).


• Experience with managing multiple projects in a fast-paced deadline-driven environment.


• Understanding of offsite and onsite testing best practices, and how to leverage output to develop future feature enhancements.


• Competence to use data and consumer insights to make strategic decisions.


• Ability to anticipate market or business issues and recommend improvements / enhancements.


• Conceptual and innovative thinking to develop solutions for unique and complex problems with track record of making sound business decisions.


• Demonstrates leadership with a team first mentality and the ability to build cross-functional relationships.

Skills

• Strong communication skills. Ability to communicate complex requirements and business objectives with team members who require that context to do their best work.


• Skilled at leveraging existing process while always on the lookout for opportunities to reduce process friction and optimize where possible.


• Takes to heart having a team-first mentality and demonstrates the ability to build cross-functional relationships.

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Salary range: $90,000 - $135,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Click here to learn more about our benefits. Starting salary is dependent upon several factors including previous work experience, specific industry experience, and/or skills required.

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of www.NewYorkLife.com.

Job Requisition ID: 90267