Technical Product Manager - CRM

About Us

Chess.com is one of the largest gaming sites in the world and the #1 platform for playing, learning, and enjoying chess.

We are a team of 750+ fully remote people in 60+ countries working hard to serve the global chess community. We are here to support 165M+ chess players worldwide with the best possible product, content, and tools to serve the community!

We are a tech company. A gaming company. A content company. And we do it all with passion and commitment to the game. Above all we prize our mission-driven, flat, life-celebrating, no-corporate culture, and we look forward to meeting you and learning more about what you can bring to the team.

About You

You love the process of building things. You have been working on CRM projects for years, and it would be a dream for you to use your talent and experience to work on chess. You want to work for a passion-driven company full of warm, funny, brilliant, diverse humans.

What You’ll Do

• Work with Product and Engineering teams to deliver Chess.com’s CRM roadmap


• Identify dependencies, constraints, and sequence work as efficiently as possible


• Dig deep into code to automate observability across all CRM systems


• Support the team


• Make sure our Notion -> JIRA -> Done flow is smooth

Preferred Skills

• 5+ years of project and/or technical management in tech or gaming


• Deep expertise in product management and software development lifecycle


• Experience with Iterable, Sendgrid, Firebase, and other CRM tools


• Understanding of chess and current chess products and features on the market

About the Opportunity

• This is a full-time position


• We are 100% remote (work from anywhere!)


• This is open to applicants who can overlap with EU and US business hours

You can learn more about us here:

• https://www.chess.com/blog/erik/how-chess-com-s-100-person-virtual-team-works-together


• https://www.chess.com/about