Senior Scrum Master

Remote, United States

Location: Remote US

Job Summary:

The Senior Scrum Master at aPriori is primarily responsible for maturing the Agile operations of our organization under the presumption that a more mature organization is more effective, efficient, healthy, and happy.

This role will drive continuous improvement, experimentation, and agile mindsets within their portfolio teams and across the department. This includes facilitating the core ceremonies and longer term planning cycles to achieve defined outcomes. It includes coaching and upskilling team members, product owners, and managers, while also escalating and resolving organizational improvement opportunities.

Responsibilities:

• Lead multiple scrum teams in using Agile methodology and scrum practices so they can self-organize, as well as promote a culture of autonomy and experimentation.


• Mentor and coach junior level scrum masters


• Help the scrum team achieve higher levels of scrum maturity


• Support and Influence the product owner and development team to achieve customer satisfaction and maximized business value


• Analyze metrics and report on leading and lagging indicators


• Remove impediments and coach the scrum team on removing impediments


• Resolve conflicts and issues that occur


• Ensure the wellness of the team by monitoring and advocating for sustainable pace


• Support and challenge leadership in strategic thinking balanced with responding to change.


• Assist with the resolving of issues reported by the Customer Support team by triaging and assigning work to the right people within the organization


• Foster relationships with customer, stakeholders, and other operational teams so that the Scrum team can gather requirements for new features and enhancements.


• Establish customer satisfaction metrics using Zendesk and/or Jira Service Desk to recognize areas needing improvement and reduce ticket volume.


• Assist with the administration of tools such as Jira, Jellyfish, and Confluence; Set up boards for multiple projects and provided help with Jira settings for the team.


• Manage Confluence for creating team sites, knowledge base of agile resources, and project documentation.


• Lead Scrum of Scrums sessions to share progress, impediments and best practices.


• Assist with the test of new features and bug fixes to help the team with velocity

Education and Experience:

• A qualified candidate will have at a minimum a Master’s degree (or a foreign equivalent degree) in Computer Science / Engineering, Engineering Management, Information Systems, or a closely related technical field, followed by two (2) years of experience as a Scrum Master, IT Project Manager, or closely related position successfully applying Scrum and/or Kanban agile methodologies to software development teams that include Cost Modelers and Geometry Engineers.

• Evangelizing and incorporating individuals into Scrum teams who have no experience with agile methodologies the philosophy of Scrum, and the day-to-day technical aspects of agile methodologies including, specifically: Costs and Constraints, Metrics and Measures, and the 12 Principles and 4 Values of Agile.


• Providing backup QA support to Quality Assurance Analysts and Engineers, including front-end and back-end testing.

aPriori Offers:

A team environment where your experience is valued, your voice is heard, and the work that you do makes an impact for our customers and employees.
aPriori offers competitive compensation in a dynamic, growing innovative environment. A competitive benefits package which includes medical, dental, and vision for employees and their dependents, life, disability, flexible spending accounts, 401k match, career-growth opportunities, flexible time, and paid time off benefits – including aPriori days, and more!
About aPriori:

Founded in 2003, aPriori is disrupting the industry’s status quo with groundbreaking work helping manufacturers digitally transform their businesses. Through our unique, patented, intellectual property, we enable manufacturers to accelerate product design, and bring products to markets faster while providing visibility to the sustainability of their design and manufacturing choices. Our impact is profound - our customers save millions of dollars each year, accelerate time to market, all while creating a better world for future generations. Though we are an established software firm, through our continued growth, we have maintained the dynamic, collaborative nature of a start-up.

With a global presence, including North America, Europe, Asia, and India, we encourage an inclusive work environment and support employees’ growth through education, training, wellness, and other programs. As our greatest asset, employees’ contributions are acknowledged through monthly company-wide meetings, often with promotions and awards. We promote a positive work culture, employee-friendly policies, flexible work schedules, pub nights, and an additional day off each quarter known as “aPriori Day”.
Interested in joining our team? We continue to build an organization highly talented, self-motivated individuals. Our unique environment empowers employees to bring their best selves each day, asking, “How can I do better?” and then exceeding expectations. We work together towards a common goal. We nurture and celebrate each other’s successes. Employees embrace opportunities to build new skills as well as step into leadership positions where they are supported and mentored by the Senior Leadership team to grow into impactful individual contributor roles or to effectively manage teams. Innovation, adaptability, and a desire to increase your value are essential. If you possess these qualities, we want to hear from you!

CCPA Notice:
https://www.apriori.com/california-privacy-policy/

About aPriori:
Founded in 2003, aPriori is disrupting the industry’s status quo with groundbreaking work helping manufacturers digitally transform their businesses. Through our unique, patented, intellectual property, we enable manufacturers to accelerate product design, and bring products to markets faster while providing visibility to the sustainability of their design and manufacturing choices. Our impact is profound - our customers save millions of dollars each year, accelerate time to market, all while creating a better world for future generations. Though we are an established software firm, through our continued growth, we have maintained the dynamic, collaborative nature of a start-up.

With a global presence, including North America, Europe, Asia, and India, we encourage an inclusive work environment and support employees’ growth through education, training, wellness, and other programs. As our greatest asset, employees’ contributions are acknowledged through monthly company-wide meetings, often with promotions and awards. We promote a positive work culture, employee-friendly policies, flexible work schedules, and an additional day off each quarter known as “aPriori Day”.

Interested in joining our team? We continue to build an organization highly talented, self-motivated individuals. Our unique environment empowers employees to bring their best selves each day, asking, “How can I do better?” and then exceeding expectations. We work together towards a common goal. We nurture and celebrate each other’s successes. Employees embrace opportunities to build new skills as well as step into leadership positions where they are supported and mentored by the Senior Leadership team to grow into impactful individual contributor roles or to effectively manage teams. Innovation, adaptability, and a desire to increase your value are essential. If you possess these qualities, we want to hear from you!

aPriori considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, pregnancy, age, military veteran status, or disability.

UK candidates- GDPR Notice:https://www.apriori.com/privacy-policy/
US candidates- CCPA Notice: https://www.apriori.com/california-privacy-policy/