Lead Product Owner - Salesforce Health Cloud

Become a part of our caring community and help us put health first

The Lead Product Owner is responsible for conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Lead Product Owner works on problems of diverse scope and complexity ranging from moderate to substantial

The Lead Product Owner maximizes value of product created by Agile team. Liaises with stakeholders and the development team ensuring the right product is being built, in the right order, within budget and by the deadline. Serves as the Agile team's primary contact for information, work prioritization, and decision-making. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action.

In addition to the above this role is expected to be proficient in Salesforce Health Cloud implementations, detailed below:

• Proficient in owning the product development lifecycle for Salesforce Health Cloud, including key features like telephony integration with Genesys.


• Skilled in driving enterprise-level integration discussions independently, ensuring seamless integration with key systems.


• Experienced in managing complex data migration projects to Salesforce Health Cloud while maintaining data integrity.


• Capable of implementing solutions to achieve a single customer record, enabling a comprehensive view of customer data.


• Able to collaborate effectively with cross-functional teams to define product requirements and prioritize features.


• Strong understanding of telephony systems and integration methods, facilitating efficient communication solutions within Salesforce Health Cloud.


• Proven ability to lead integration efforts with enterprise-grade systems, ensuring interoperability and data consistency.


• Excellent communication skills to articulate product vision, requirements, and integration strategies to stakeholders.


• Proficient in Agile methodologies, adept at driving sprint planning and feature prioritization to meet project timelines.


• Skilled in conducting market research and user feedback analysis to inform product enhancements and strategic decisions.

Use your skills to make an impact

Typically requires a Bachelor’s degree and 8+ years of technical experience, or equivalent and 2+ years of project leadership experience

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc

$112,400 - $154,900 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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