Business Systems Administrator

Covetrus is a dynamic global leader in animal health technology and services, dedicated to advancing veterinary medicine and supporting veterinary healthcare teams in the companion, equine, and large-animal health markets. Our commitment is to empower veterinary professionals worldwide, fostering the health and well-being of animals and those who care for them



SUMMARY



The Program & Project Management (PPM) Business Systems Analyst / Administrator is responsible for working with users, stakeholders, and Covetrus Technology Group teams to manage and transform our technology platforms



This is a great opportunity to work hands on in a highly collaborative role administering various applications. This position encompasses teamwork, analysis, problem solving, and configuration skills in a no-code/low-code environment. You will produce data entry forms, workflows, insightful dashboards with Microsoft Power Apps and other applications. Administer access request to applications, make configuration changes to applications and review and improve processes



OUR MISSION



The Enterprise Business Systems Mission is: “Partnering with business leaders to deliver best-in-class enterprise-wide business technologies that propel Covetrus in advancing our industry-leading strategy”



REPORTING STRUCTURE

Reports to the Director IT- Enterprise Business Systems



EDUCATIONAL REQUIREMENTS:


Education and/or Experience

• Bachelor’s degree in business, Computer Science and/or related field.


• Minimum two years of experience.


• Experience with administering project portfolio and work management systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ability to support a wide range of software including OnePlan, Atlatssian Jira / Confluence, Aha, Sitecore DAM Software, Coupa, Asana and Merilytics in various ways as needed.


• Perform no-code/low-code configurations. Strong Knowledge of Microsoft Power Apps. Azure Active Directory, now called “Microsoft Entra ID”. Creating entry forms with various applications. Writing reports and building dashboards. Ability to learn new applications and how to configure them.


• Support of Atlassian Jira projects and Confluence Spaces, ability to create new projects and spaces. Create and test automation, set up boards or aid users in setting them up. Configure and implement workflows.


• Provide support to users for the technical aspects of application utilities and functions. Good trouble shooting skills. Ability to find the root cause when issues arise. Willingness to reach out for assistance. Expand your network to grow your abilities.


• Keep up to date on supported apps, features, functionality and changes. Grow your skills – Identify gaps and go self-learn. Work with management close gaps.


• Collaborate with internal stakeholders to ensure the design and functionality of the platform is driving efficient productivity, consistency, and value across the organization. Question current processes and standards and be the driver of change when needed. Provide recommendations for process and application improvements utilizing best practices.


• Analyze, understand, and translate business requirements into technical requirements that can be leveraged for delivering technology solutions.


• Assess technical requirements of requests and scope for projects to ensure alignment with business clients, project teams, and IT counterparts.


• Administration of access to applications and technical/functional support for user profiles and roles.


• Facilitate and participate in testing activities to ensure development work meets user requirements. May develop test script criteria and use cases for functional and end-user testing.


• Prepare materials and/or conduct end-user training sessions to support use and feature sets for new or updated systems and applications.


• Document Admin functions for each application supported. Maintain process, policies, application configuration, training and help related material for users.


• Other duties as needed or required

Required Competencies (Skills & Abilities)

• Experience supporting and building low-code solutions with one or more following: Microsoft SharePoint, PowerApps, Power BI.


• Ability to quickly learn and understand the process, flow and configuration of new program and project management software.


• Ability to work independently or within a team structure effectively. Be Self-motivated and have a desire to do good.


• Excellent verbal and written communication skills. Detail-oriented with strong analytical skills.


• Solid data management skills.


• Ability to build custom applications and objects, workflow, and custom views.


• Ability to manage working from home effectively.

Desired Competencies (Skills & Abilities)

• Strong understanding of strategic portfolio, financial and resource management solutions.


• Knowledge in an of the following enterprise systems: OnePlan, Aha, Sitecore, Coupa, Atlassian Jira / Confluence.


• Application development experience a plus.


• Solid data management skills


• Detail-oriented with strong analytical skills


• Excellent verbal and written communication skills


• Ability to work independently and be self-motivated

PHYSICAL DEMANDS/WORK ENVIRONMENT



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Requires working on a computer for hours at a time.


• Occasional domestic travel


• Evening and weekend work required to accommodate the time zones our business units and contract resources are in as well as meetings, conferences, and deployment schedules.

Salary may vary depending on factors such as confirmed job-related skills, experience, and location


However, the pay range for this position is as follows
$78,600.00 - $146,000.00


We offer the following benefits for you to take advantage of while you are here provided you meet the eligibility requirements under each governing program:

• 401k savings & company match


• Paid time off


• Paid holidays


• Maternity leave


• Parental leave


• Military leave


• Other leaves of absence


• Health, dental, and vision benefits


• Health savings accounts


• Flexible spending accounts


• Life & disability benefits


• Identity theft protection


• Pet insurance


• Sales Positions are eligible for a Variable Incentive


• Certain positions may include eligibility for a short term incentive plan

Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.