Specialist II - Employee Relations/ Training Specialist

About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

Job Summary

The Employee Relations/Training Specialist (Specialist) provides specialized support and assistance to the Global Employment Compliance functional area, specifically in relation to the Global Employee Relations program. The Specialist will also own the training requirements for all Global Employment Compliance trainings and lead Employee Relations/Employment Compliance analytics and reporting. The role identifies, seeks, and develops solutions for routine to moderately complex operational problems, using both standard and creative sources of information.

Roles and Key Responsibilities

• Develops project management, communications, and change management plans to support the launch of the Global Employee Relations (ER) program, Global Policies, and Employment Compliance program.


• Develops global employee relations programs, including training sessions on topics such as preventative employee relations and conflict resolution for the global HR community.


• Monitors and analyzes trends in ER issues, recommending preventative ER strategies to reduce the number of cases and mitigate potential risks.


• Supports the administration of the Global (over 70 countries) ER and Employment Compliance programs and conduct regular system audits to support enhanced reporting capabilities.


• Develops resources and trainings for Global HR Managers, working with and through the Sr. Advisor for Capacity Strengthening/Learning and Regional People Officers to support Global ER and Employment Compliance reviews and audits.


• Evaluates and recommends modifications to existing policies and procedures and contributes to the ongoing development of additional resources and guidance for ER and Employment Compliance.


• Provide routine analytics and analysis on Global ER and Employment Compliance.