Telecommut
- Willing and available to work weekends and holidays as needed
- Effective written and oral communication skills.
- Able to calmly, courteously, and tactfully handle stressful situations and make a positive impression on associates and customers.
- Must be a trained and certified barista.
- Past work record reflects dependability and integrity.
- Prior food handling.
- Supervisory skills.
- Increase sales through effective marketing and merchandising of products in the Department.
- Assist in supervision and direction of department personnel to ensure quality customer service.
- Delegate job assignments and responsibilities to associates in accordance with duty rosters.
- Order and maintain stock and supplies, monitors conditions and appearance of same throughout the department.
- Monitor code dates and product rotation, removes out of code product.
- Holds personnel in department accountable for their job assignments and responsibilities.
- Writes department schedules, coordinating requests and bids and business needs.
- Assist customers in the selection and purchase of specialty coffee beverages and whole bean sales (as applicable).
- Maintain customer service area and equipment in a clean and appealing manner.
- Demonstrate Customer 1st Behavior when taking care of customer needs.
- Prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day.
- Must execute and adhere to all Starbucks programs, policies and promotions (i.e. Customer Voice, Siren's Eye, etc.)
- Follow store policies and procedures for operational flow at each station.
- Perform cleaning tasks in accordance with cleaning standards and work as a store team player.
- Present one's self professionally and demonstrate clear communication with all customer and partner interactions.
- Perform equipment maintenance in accordance with preventative maintenance checklist.
- Follow cash handling and register policies.
- Follow inventory stocking and recording guidelines.
- Able to effectively communicate with customers and associates.
- Be prompt, tactful, calm, courteous, and professional in all interactions.
- Adhere to company policies & procedures, particularly in the areas of dress code, grooming, sanitation, and maintenance of a work environment free of unlawful harassment or discrimination.
- Perform any and all duties as assigned.
- Ability to work cooperatively in high paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
- Must be able to perform the essential functions of this position with or without reasonable accommodation
