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The Jewelry Polisher supports jewelry repair and refurbishing activities. The Jewelry Polisher performs the final steps of repair and refurbishment services on merchandise, and does so at a level that is consistent with Helzberg’s high standards for delivering quality customer care.
Specific Accountabilities Include
- Perform all requested and necessary finishing work on jewelry to include polishing, rhodium plating and cleaning of customer, pre-owned and vendor merchandise to support sales and customer service.
- Meet established deadlines for repair completion, refurbishment work and requested estimates.
- Produce an expected volume of work while maintaining an acceptable turn-around time and ensuring repair shop achieves budgeted expectations.
- Inspect all repair and refurbishment work to ensure a high level of workmanship before being sent to stores and customers.
- Properly spend supply expense dollars by maintaining adequate inventory levels without excess.
- Ensure that gold stock, findings, and loose stones are properly maintained and accounted for by accurately completing paperwork and properly storing materials.
- Contribute to maximizing the financial return of precious metal recoveries (hard scrap, filings, sweeps, vacuum bags, etc.) by following proper asset recovery procedures to achieve expected asset recovery ratio.
- Perform operations within company guidelines and procedures and keep shop clean and organized.
- Adhere to all safety-related procedures as outlined in the shop manual to reduce the risk of accidents.
- Answer questions from associates concerning repair policies and procedures.
- Work well with teammates to achieve results and willingly perform additional duties as assigned.
- High school diploma and one to three years of related experience or training required.
- Basic knowledge of jeweler’s tools, machinery and equipment required along with basic jewelry repair knowledge.
- Previous metal working or finishing experience preferred. Ability to be a good decision maker with strong problem-solving skills required.
- Must be detail oriented with good organizational skills and strong communication skills.
7789BR
Location
108-Westroads
City and State
Omaha, NE
